In this Squarespace Email Campaigns review, I take a look at the key pros and cons of the tool and help you decide whether it’s right for your email marketing needs.
|Key pros||Key cons|
|+ It’s pretty cheap||– Automations are basic|
|+ Beautiful designs||– Limited range of fonts|
|+ Integrates neatly with Squarespace||– Hard send limits apply|
|+ Extremely easy to use||– Segmentation options are limited|
Squarespace is one of the world’s leading website building platforms. With its easy-to-use interface, comprehensive feature set and its slick templates, it’s easy to see why so many people love it.
(You can check out our Squarespace review for the full lowdown on the platform).
And in recent years, Squarespace has gradually been adding new functionality to the platform, aiming to transform it from a tool for creating simple websites into an all-in-one digital marketing platform — one that allows you to manage your content, sell goods and send e-newsletters without ever leaving its interface.
This is in keeping with a general trend — other website builder platforms, like Shopify and Wix, have been doing much the same.
With the introduction of its Email Campaigns feature, Squarespace has taken a step further in the ‘all-in-one’ direction.
But can Squarespace Email Campaigns really replace established emarketing products like AWeber, GetResponse, Mailchimp and Campaign Monitor?
Well, in this short review, I’m going to try to answer this question with a look at key the pros and cons of Squarespace’s new email marketing tool.
Pros and cons of using Squarespace Email Campaigns
Pros of Squarespace Email Campaigns
Let’s start with the reasons why you might want to use Email Campaigns:
That Squarespace style: the 85 e-newsletter templates are all very ‘Squarespacey’ — attractive in nature and providing brand consistency between your site theme and your newsletters.
You can use the product to manage your e-communications and your website in one place, which is very convenient.
You can import content from your Squarespace site straight into your email templates — it’s really easy to drop Squarespace blog post excerpts, products and other content into e-newsletters created using the tool.
It is extremely easy to use (as you might expect from Squarespace). In fact, I’d say it’s possibly one of the best email building interfaces I’ve used.
It integrates neatly with Squarespace’s newsletter sign-up forms, making data capture a breeze (there’s no messing about with embedding HTML forms onto your Squarespace site, or setting up zaps to get Squarespace talking to a third-party email marketing tool). Similarly, it’s tightly integrated with Squarespace e-commerce features, making it easy send post-sales emails to your customers.
- It’s cheap: by comparison to dedicated email marketing solutions, its fees are very low. You can start using Squarespace Email Campaigns for as little as $5 per month and its most expensive plan, which lets you host an unlimited number of subscribers and send up to 250,000 messages per month, costs just $48 per month.*
It can cost hundreds, if not thousands of dollars a month to do this on some well-known competing solutions.
- It provides easy-to-understand, real-time email metrics.
- It lets you import existing mailing lists easily.
* Note: these prices are based on paying on an annual basis. The equivalent month-to-month costs are $7 and $68 respectively.
Cons of Squarespace Email Campaigns
Here are the reasons you might want to avoid using Squarespace Email Campaigns:
The automation features are limited by comparison to a dedicated email marketing app (and even those offered by competing platforms like Wix or Shopify). Essentially, you can use Squarespace Email Campaigns to send simple automated follow-up emails based on somebody subscribing to a list or buying a product; by contrast, professional email marketing solutions like AWeber, Mailchimp and GetResponse allow you to make use of a much larger (and more sophisticated) range of triggers.
The send limits may not work for some users — particularly those with larger lists. The maximum number emails you can send a month with Squarespace is 250,000 — and if you hit that limit, you’re blocked from sending any more emails until the start of your next billing period. So, if you need to send 3 emails per month to a 100k list, you won’t be able to do this with Squarespace.
- Most of the fonts that are available on your Squarespace site can’t be used in emails created with Squarespace Email Campaigns. To be fair here, not all email clients will display web fonts anyway, so this isn’t the end of the world. That said, many competing email marketing products do bundle web fonts, which can help your emails look more on-brand in the email programs that do support their use.
- The segmentation options are a bit basic — although you can segment your list easily enough using tags, you can’t create complex segments (based on and/or statements etc.). This may make it a bit harder for some users to create very targeted mailouts.
- There’s no split testing features — unlike dedicated email marketing solutions, you can’t set up A/B tests in Squarespace Email Campaigns to see which subject headers, sender names or content generate the most open rates or clickthroughs.
- By using it, you’re putting all your eggs in one basket — your website and email list will be in one account. This could be a serious issue if you ever lose access to it (particularly if you also have your domain registered with Squarespace — if anything happens to your account, you could be without all the key assets of your business). So, if you do use Email Campaigns, make sure you back up your list periodically.
- You have to be a Squarespace customer to use it. Unlike dedicated email marketing tools like Mailchimp or GetResponse, it’s not a standalone tool.
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So, should you use Squarespace Email Campaigns?
So what to make of all this?
Well overall, there is a lot to like about Email Campaigns, not least the price — if you have a very large list, you’ll be able to host it much more cheaply with Squarespace Email Campaigns than a lot of other email marketing solutions.
Additionally, the templates are excellent and the integration with the Squarespace platform in general is top notch.
For users who need to send an occasional email to their mailing list (particularly if it’s a large one), Squarespace Email Campaigns is a great option.
If you’re starting a new business, and unfamiliar with the ins and outs of email marketing, it’s a very non-threatening way to dip your toes into that world.
However, if you’re somebody who needs to segment their mailing list in sophisticated ways, split test your campaigns or use advanced email marketing automation techniques, you’d be better off using a standalone professional email marketing app.
More Squarespace resources from Style Factory
- Squarespace plugins / extensions
- Squarespace SEO guide
- Squarespace tutorial
- Squarespace vs Shopify
- Squarespace vs Wix
- Squarespace vs Wordpress
- Squarespace vs Webflow
- Squarespace plans — pricing guide
- Squarespace free trial — FAQ
- How to speed up Squarespace
- YouTube video review of Squarespace
- YouTube video on Squarespace SEO
- YouTube comparison of Squarespace and Shopify
- YouTube comparison of Squarespace and Wix
Thanks for this very helpful article. It is useful as I make decisions about simplifying my marketing. Instead of having someone to help me, I want to do it myself with a simple system. My plan is to send out a monthly newsletter which will include a link to my monthly blog (on my SquareSpace website). No sales or other campaigns. I would be moving from Mailchimp – where I had help do various campaigns which I will no longer be doing. Sounds like the Squarespace email system might work for me. Any problems with the transition? Thanks. Donna
Hey Donna, if all you want to do is send out occasional newsletters then yes, Squarespace Email Campaigns should work well for you. The only challenge will be moving your data across from Mailchimp to Squarespace, but it’s not too difficult a task and Squarespace’s support team should be able to help too.
Hi, Chris ~
Thanks so much for the info! I’m excited to build my website using SquareSpace; my only question is which email platform is best for my biz growth.
Would love your perspective based on the following:
Start-up; to included promo of workshops, book sales, conferences, coaching; to include videos, podcast, blog; less than 500 email addresses currently; anticipate few thousand in next year with ongoing growth internationally.
Research shows HubSpot and ConstantContact are top email platform choices for startup businesses. You compare those of MailChimp to SquareSpace.
Thoughts and considerations?
Thanks so much! Peace, Donna-Lisa 🙂
Hi Donna-Lisa, thanks for the kind words! If you’re not going to use Squarespace Email Campaigns, then you might want to check out our email marketing reviews section at https://www.stylefactoryproductions.com/email-marketing-reviews – this contains a lot of information about alternative solutions.
For the record though, we reckon GetResponse is a really good all rounder that will meet most of youre needs and we’ve used it successfully with Squarespace in the past. Our full review at https://www.stylefactoryproductions.com/email-marketing-reviews
Hope this helps?
Hi, I’ve been in the process of trying to find out if I should go with Squarespace email marketing or Mailchimp. I’m not sure if Squarespace can create a landing page that I can share on other platforms for a opt-in…this is my only deciding factor left so far. I’m interested in knowing your thoughts.
Hi Eriam, you can create landing pages with Squarespace, yes — you can just create a regular form and add a form to it (which you can then link to either Squarespace Email Campaigns or Mailchimp). If landing pages are important to you however, I’d consider checking out GetResponse – this comes with a landing page builder that facilitates A/B testing. Our GetResponse vs Mailchimp comparison is here, if you’re interested in learning more about the two platforms: https://www.stylefactoryproductions.com/blog/getresponse-vs-mailchimp
Hi there! I’m very new to Squarespace and am currently working with a client to set up an e-commerce site. We decided to go with Squarespace over a pure e-commerce site because we also want to host content via a blog regularly. Our instinct was to use MailChimp for monthly newsletters and eblast but a question that arose was how to segment our audience. Some are customers and some will be purely here for the content. I’m considering the squarespace email campaigns because I imagine it’d be easier to move users from one list to another or avoid any legal issues with adding a customer to our newsletter mailing list. There’s also a matter of the messaging customers get after making a purchase. Wouldn’t that come from our squarespace site? In the end it sounds like too many list to manage. In this scenario, would you still recommend avoiding Squarespace email campaigns? (Please note, a bit new ecommerce as well, background is mainly in digital and content marketing).
Hi Orlando, the main advantage of Squarespace Email Campaigns is that it’s very tightly organised and easy to manage. It certainly does tie in nicely with Squarespace’s e-commerce and allows you to insert blog posts and other content directly into your e-newsletters.
As far as legal issues go though, I can’t see any major advantage to Squarespace Email Campaigns. You need to gain adequate permissions regardless of what platform you’re using for email marketing.
And dedicated email marketing solutions will ultimately give you more control over how you communicate with your audience – they are much more fully-featured, especially in the automation department.
For me, the showstopper in Squarespace Email Campaigns is that it forces you to use a double opt-in approach to subscriptions, meaning that people have to sign up to your list on your site, and then click a link in a confirmation email to finalise their subscription. This can reduce sign-up rates considerably and is the main reason why we don’t use it.
Hey… Just wanted to say that this post could do with updating in light of the recent (horrific) changes with Mailchimp that happened round about the time you wrote this post recommending people should still use if over Squarespace.
They’ve basically killed what has been for decades a great email marketing system (am sure you’ve seen the posts all over the internet about how people with smaller businesses are best moving away from Mailchimp). I’d say that due to these changes it makes Squarespace a much more viable offering for small/medium sized businesses. If you’re at the size for their largest package I’d suggest that you’d be needing a much larger and specialised email marketing system and will probably be paying somebody else to do the work for you 🙂
Thanks Ra, I totally agree with you that Mailchimp is not remotely as good as it used to be since they changed the pricing structure. However, it does still offer a reasonably generous (and functional) free plan, and, unlike Squarespace Email Campaigns, doesn’t force users to adopt a double opt-in approach (somthing that KILLS sign up and conversion rates). So, for now I’d recommend it over the Squarespace option.
That said, we prefer other email marketing solutions to Mailchimp (Getresponse is probably our favourite product on this front).