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Ecwid vs Shopify — which is best? In this comparison I’m going to put two well-known — but quite different — e-commerce solutions to the test. Read on to find out all about their key features, pros and cons, value for money and what the best alternatives are.
Let’s start with a key question…
What are Ecwid and Shopify?
The simple answer: Shopify and Ecwid are tools for selling stuff. They allow users without any coding knowledge to create an online store, upload products to it and manage inventory on an ongoing basis.
They’ve got quite different backgrounds and history, however.
Shopify was initially conceived as a tool that allowed users to create a brand new, standalone online store — i.e., a fully-functional website on a domain of your choosing — whereas Ecwid was designed to let people sell products on an existing site by adding a snippet of code to it.
(Hence the name ‘Ecwid’ — ‘e-commerce widget’).
In recent years however, the lines have become a bit blurred. You can now embed a Shopify product catalog on an existing site, and use Ecwid to build a standalone online store. I’ll discuss how both solutions perform these tasks shortly.
Of the two products, Shopify is the oldest site builder — it was created in 2006 — and has a bigger userbase (Builtwith.com estimates that 2.6 million live sites are powered by the platform). Ecwid was launched in 2009, with Builtwith estimating that a total of 775,000 live sites now use it.
So that’s the history; what about the price?
Ecwid offers you four plans — and the good news is, one of them is entirely free.
The USD prices for the plans are as follows:
Free — $0 per month
Venture — $15 per month
Business — $35 per month
Unlimited — $99 per month
(Pricing in other countries varies, however. In a lot of territories, Ecwid costs considerably more than in the USA. For example, the UK prices are around 23% higher than the US equivalents.)
The most obvious difference between the plans involves product limits — these increase in size as you go up the pricing ladder.
You are limited to 10 products on the free plan; this rises to 100 on ‘Venture’, 2500 on ‘Business’ and, as the name suggests, an unlimited number on the ‘Unlimited’ plan.
The Ecwid feature set also becomes more extensive as you pay more — accessing features like abandoned cart saving, gift cards, point of sale features and more comprehensive support depends on the plan you’re on.
With all Ecwid plans, you can either embed your products on another site or create a basic standalone site, using Ecwid’s ‘Instant Site’ feature.
Note: if you’re a Wix user, you can start selling with Ecwid for a bit of a lower price — you can find out more about Wix and Ecwid pricing here.
Shopify provides 5 pricing plans:
Lite — $9 per month
Basic Shopify — $29 per month
Shopify — $79 per month
Advanced Shopify — $299 per month
Shopify Plus — pricing varies depending on requirements, but typically comes in at around $2000 per month
All these plans allow you to sell an unlimited number of goods using as many categories as you like — the main differences include the number of user accounts you can have, along with access to professional reporting and real time carrier shipping.
The more you pay, the more you get on all counts.
With the exception of ‘Shopify Lite’, all the above plans allow you to create a standalone online store. The ‘Lite’ plan is, like Ecwid, more about selling products elsewhere, allowing you to:
sell on Facebook
use Shopify to sell goods in physical locations (i.e., at point of sale)
make use of a Shopify ‘Buy Button’ which allows you to sell products on an existing site.
A free trial of Shopify lets you test the product and get a sense of your requirements — this normally lasts 14 days, but can be extended upon request.
A quick note about the ‘Shopify Plus’ plan: this is designed with more corporate users in mind — i.e., those with very particular needs regarding security and uptime, or advanced requirements when it comes to integrating Shopify with internal systems (CRM tools, databases etc.). Most small businesses will be better off using one of the cheaper Shopify plans.
Both Ecwid and Shopify offer discounts if you pay upfront for a year’s service. In the case of Ecwid, paying yearly gives you a 16.6% discount; Shopify offers 10% and 20% discounts respectively if you start a trial and then pay upfront for 1 or 2 years’ service.
Pricing, of course, is just one part of the picture — and not necessarily the most important part!
So, let’s drill down into the specific e-commerce features you get with Ecwid and Shopify.
Both Ecwid and Shopify provide the basic features and functionality that you’d expect from an online store builder. They both give you the ability to:
- sell physical and digital products
- accept a wide range of payment types
- manage inventory
- facilitate point-of-sale e-commerce
- define shipping rates and rules
However, there are some key differences that need to be flagged up.
Let’s explore these.
Payment gateways and transaction fees
A payment gateway is the software that processes your customer’s transactions securely. There are lots of companies that offer payment gateway services — well-known ones include Paypal, Stripe and Worldpay.
Ecwid and Shopify work with a very wide range of payment gateways — around 80 in the case of Ecwid; over 100 in the case of Shopify.
Shopify differs in a key respect however in that it also offers its own payment processing option, ‘Shopify Payments.’ This is extremely easy to set up, and using it means that there are no transaction fees to worry about.
(You will still need to factor in the usual credit card processing fees — but Shopify won’t take a cut of your sales).
However, Shopify Payments can only be used if you are selling from certain countries (see our Shopify review for a full list). If your country isn’t on the list, you must use a third-party payment gateway, and you will be charged a percentage of sales for doing so (varying from 0.5% to 2% depending on the plan you’re on). This will be on top of any fees charged by your chosen payment gateway provider.
With Ecwid, you must make use of a third-party payment gateway to process transactions. On the plus side, you won’t be charged for doing so — but on the down side, you will have to factor in a little bit of time to configure your chosen payment processor.
Shopify is considerably more generous than Ecwid when it comes to the number of products you can host in your store: you can host an unlimited number, regardless of the plan you’re on.
With Ecwid, you are limited to 10 products on the free plan; 100 on its $15 per month ‘Venture’ plan; and 2500 on its $35 per month ‘Business’ plan. Only the $99 ‘Unlimited’ plan, as its name suggests, lets you upload an unrestricted number of products.
With Shopify, you are limited to just 3 product options per product.
For example, if you were selling a birthday card on Shopify, you could allow users to choose card size, card colour and envelope type — but if you wanted to allow them to choose envelope colour as well, you wouldn’t be able to.
Now, there are workarounds available — you can buy a Shopify app that removes the limitations; combine two options into one; create separate products; or do some coding to add more options…but it would be better if the built-in limits weren’t so restrictive in the first place.
Ecwid, by contrast, is much more straightforward in this regard and doesn’t limit product options at all.
Another issue with Shopify’s product options is that allowing your customers to provide bespoke information for items — for example, some text for an engraving — is not possible without either adding some code to a product template, or investing in an app (quite a few are available from Shopify’s app store which give remove the above limitations).
Again, Ecwid works better here — as long as you’re on a paid-for plan, you can just add a simple text box or file upload button to your products to capture any additional information that you might need to fulfil an order.
For many users, Shopify’s three 3 options and its limitations around data capture won’t really pose problems.
But for users who do have more complex requirements in this area, and want to create a standalone hosted e-commerce site, I’d suggest taking a look at BigCommerce, which is more flexible in this regard.
Overall though when it comes to flexibility around product options, it’s a clear win for Ecwid.
Most online stores are likely to make use of different product collections / categories — for example, in a car parts store you might expect to find collections containing tyres, exhaust pipes, batteries, headlights and so on.
Setting up collections in Shopify and Ecwid is straightforward enough, but Shopify’s approach is, in my view, better, because not only can you add products manually to collections, you can create ones which are automatically populated with products based on on conditions you supply.
In other words, you can create ‘smart categories’ with Shopify (which the company refers to ‘automated collections’).
This involves using various criteria to populate a collection — for example, product title, tags, price or weight.
So, using our car parts store example again, to populate an ‘exhausts’ collection, you could just tell Shopify to automatically add any product with the word ‘exhaust’ in its title to it.
This is particularly useful functionality to have handy if your store contains a very large number of products, but you will have to remember to use consistent naming conventions for your product titles to make it work.
Although Ecwid does let you use filters to help speed up category assignment, it doesn’t yet provide similar ‘smart collection’ functionality, so Shopify definitely has an edge here.
Something to watch out for: product variants
If you were selling T-shirts in different sizes and colors, a small blue t-shirt would count as one variant; a large red t-shirt would count as another.
You can only use these product variants — i.e., combinations of product options — if you are on one of the more expensive Ecwid plans (the $35 per month ‘Business’ plan or higher).
By contrast you can use product variants (up to 100 of them) on any Shopify plan.
Selling digital goods
Both Ecwid and Shopify allow you to sell either physical or digital goods (e-books, music, video and so on).
In the case of Shopify, you can do this on any plan, but it involves installing a free ‘Digital Downloads’ app. Although this is not particularly complicated, it would be better — as is the case with Ecwid — if you could just sell digital goods out of the box.
Ecwid is also more generous when it comes to the limit it places on file sizes — you can sell files up to 25GB in size, while Shopify’s equivalent limit is 5GB. You can use third-party apps in conjunction with your Shopify store to increase this limit — but you’ll usually need to pay extra for the privilege.
So if you’re dealing with large files, it’s a win for Ecwid.
Point of sale (POS)
Point of sale, or POS, lets you use your online store solution to sell in physical locations like markets, pop-up shops or even retail outlets. Both Shopify and Ecwid come with quite a few POS features, but they work in different ways.
With Ecwid, you use third-party services to gain POS functionality — Square, Clover, Vend, Alice POS or Paypal Here.
The sort of point of sale hardware you can use (card readers, barcode scanners and so on) varies by provider and according to which country you’re based in.
But if you already use one of those services to take payments in a physical store, you may find Ecwid a very nice fit indeed.
The only thing to watch out for is cost. Although all paid-for Ecwid plans let you use make use of a basic bundled mobile POS system, powered by Paypal Here, connecting your Ecwid store to one of the other POS solutions mentioned above will require you to sign up to the most expensive ‘Unlimited’ Ecwid plan.
With Shopify, POS is ‘baked in’ and is thus arguably a bit easier and cheaper to set up. If you live in the US, Canada, the UK or Ireland, you can order any POS hardware online directly from Shopify; if you live outside these countries you’ll need to find an authorized reseller.
The standard Shopify POS features are reasonably good and will cater adequately for most merchants — but it’s worth noting that Shopify recently reconfigured their POS offering so that in order to unlock all its potential, you have to pay for a ‘Shopify POS Pro’ add-on. This is quite expensive: $89 per location, per month.
Paying for this add-on does unlock quite a wide range of POS features however, and lets you:
- work with an unlimited number of POS staff
- facilitate ‘buy online, pick up in store’
- facilitate exchanges
- provide custom printed receipts
- define staff roles and permissions
- attribute sales to individual staff members.
Abandoned cart saving
Something worth paying particular attention to when it comes to e-commerce platform selection is abandoned cart recovery functionality.
This allows you to automatically email store visitors who added something to their cart but didn’t complete their purchase. (Typically, you’d include a discount code in this email to encourage recipients to go ahead with the purchase).
Abandoned cart recovery emails tend to have a success rate of around 15% to 28% — so this functionality is very important.
Both Shopify and Ecwid allow you to send abandoned cart recovery emails easily, but Shopify arguably has a slight edge here, simply because it provides the feature at a lower price point — as with POS, this feature is included on all Shopify plans, even the $9 ‘Lite’ plan.
Ecwid users have to be on a $35+ plan or higher to avail of it (but if you’re interested in using Ecwid, and anticipate a reasonable amount of traffic to your site, it’s probably worth the investment).
Dropshipping in Ecwid vs Shopify
Many users are drawn to solutions like Ecwid and Shopify because they want to start a dropshipping business.
Dropshipping is a way of selling goods without stocking anything — you take an order, send it to a supplier, and they fulfil the order.
The advantage of this selling model is that you don’t have to invest in lots of stock to set up your online business — rather, your money can go straight into marketing your business.
The disadvantage is that dropshipping is very competitive — there are lots of people at this game — and it can be hard to find suppliers of goods that are produced ethically (as many of them are made in the Far East, where working conditions can be very poor).
Neither Shopify nor Ecwid facilitate dropshipping ‘out of the box’ but the good news is that it’s still really easy to dropship with both platforms — you just need to add an app to your store.
Dropshipping in Shopify is simply a case of adding an app like Oberlo to your store (there are many others available), picking some goods you’d like to sell, and putting your site live.
Similarly, you can also dropship with Ecwid using apps such as Wholesale2B and Spocket.
It’s probably fair to say though — that thanks to its significantly better stocked app-store (more on which later), there are more dropshipping options available from Shopify.
Free dropshipping starter kit
If you’re interested in dropshipping with Shopify, I’d recommend that you take a look at Shopify’s free dropshipping starter kit — with this, you get 14 days of free access to Shopify plus resources and tools that show you exactly how to launch a successful dropshipping Shopify store.
You generally get more online sales if you sell in the currency used by your store visitors. So, if you’re selling your products in a lot of different countries, it’s a good idea to let your potential customers buy in their own currency.
Unlike some competing products — notably Wix and Squarespace — Shopify lets you do this out of the box. You’ll have to add a ‘country selector’ to most themes to facilitate this, but once you have, your store visitors will be able to switch currencies to match their location.
A free ‘geolocation’ app provided by Shopify can improve this process; using IP address data, it displays a prompt to users to pick the most appropriate country / currency based on their location.
This is all fairly good stuff, but I would prefer if fully automatic currency conversion was built into every Shopify plan; as things stand it is only available if you’re on a Shopify Plus plan (which will set you back at least $2000 per month) or using a third-party app — the Bold Multi-Currency app is a good choice (and thankfully, it’s free).
Selling multiple currencies using Ecwid also involves using an app — the appropriately named ‘Currency Converter’ app, which costs $4.49 per month.
The Currency Converter app makes it very easy to display prices in local currencies automatically — my only gripe with it is that the original currency gets displayed again, along with the local one, at the final stage of the purchase, which may confuse buyers a bit. That aside, it works well.
The bottom line on multi-currency selling with Shopify and Ecwid is that it’s doable with both platforms — with Shopify’s implementation arguably a bit better (and, significantly, free).
However, it would be better — as is the case with competitor BigCommerce — if it was a fully-fledged core feature that didn’t require the installation of any apps.
Selling in different languages
Both Shopify and Ecwid facilicate multilingual selling.
In the case of Shopify, you can create up to versions of your store in up to five different languages on the the ‘Basic’, ‘Shopify’ and ‘Advanced’ plans; ‘Shopify Plus’ lets you create 20.
When you enable multi-language selling in Shopify, a language ‘folder’ is added to your domain. So you’ll end up with myshop.com/fr, myshop.com/de etc. Or, if you’re on a ‘Shopify’ plan or higher, you can also use an international domain — myshop.fr, myshop.de etc. — to host foreign-language versions of your store.
If the 5 language limit is too restrictive for your project, another option is to use a dedicated translation app for Shopify, for which quite a few are available from the app store (you’ll usually have to pay to use these).
Ecwid’s multilingual features work in a different way — you can switch on an automatic translation feature, which works in up to 53 languages (you can choose which ones to work with).
This automatically detects what language a user’s browser is working in, and translates key components of your site — button text, social sharing tools and other important store labels — accordingly; for other components, like product descriptions, a manual translation will be required.
Ecwid and Shopify are both ahead of the pack when it comes to tax rules — you can set both platforms up so that they detect your store visitors’ locations automatically and apply the relevant tax rate at checkout.
Helpfully this applies not just to physical products but digital ones too — both solutions cater adequately for the EU’s VAT MOSS requirements, something that can’t be said for all other competing platforms.
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Both Shopify and Ecwid give you a comprehensive set of shipping options — you can opt to add flat rates, free shipping, rates based on weight, in-person pickup etc.
When it comes to providing real-time rates from carriers to your customers, however, there are some differences to be aware of.
Ecwid has a built-in integration with the following carrier companies to automatically show their shipping rates for customers’ orders at checkout:
Canada Post (Canada)
Royal Mail (UK)
Brasil Correios (Brazil)
MDS Collivery (South Africa)
Australia Post (Australia)
EMS Russian Post (Russia)
Shopify offers less options on this front, providing real-time shipping rates for fewer carriers (in fewer countries):
UPS (US, not available in Puerto Rico)
DHL Express (US)
Canada Post (Canada)
And, if you want to use provide quotes from any other shipping carriers with Shopify, you’ll have to be prepared to pay extra to do so: this functionality is only available if:
- you pay an additional monthly fee
- you have subscribed to an annual ‘Shopify’ plan
- you’re on the $299 ‘Advanced Shopify’ plan or higher.
However, if you do live in one of the countries that Shopify caters for built-in real-time carrier quotes, you can avail of quite significant discounts in shipping costs (depending on plan). These can go as high as 88% in some cases.
These discounts mean that depending on your country of operation, there may be an advantage using Shopify over Ecwid when it comes to real-time shipping quotes.
Embedding products on other sites with Ecwid and Shopify
As discussed above, Ecwid is, first and foremost, a tool for adding e-commerce features to an existing website; by contrast, Shopify is more geared towards building brand new, fully-fledged e-commerce websites.
But with the introduction of Shopify’s “Buy Buttons,” technically you can use Shopify to add a shopping cart to an existing website too (and its ‘Lite’ plan is provided with this in mind).
The difference between using a Shopify Buy Button and integrating Ecwid on your site is that with Ecwid, you get all the functionality of an online store — your site visitors can make use of product search, multi-currency selling, category filtering, product sorting and other key e-commerce features.
And everything happens on your site, including checkout, which makes for a smooth buying process.
Shopify ‘Buy Buttons’ — although useful and easy to set up — only really let you display individual products or collections, and when your customers check out, they’re taken to a separate Shopify checkout page.
For me, the main argument for using Shopify Buy Buttons is that from just $9 per month, you get not just product embedding functionality, but abandoned cart saving and POS functionality too — these are features that you have to pay more for in Ecwid.
However, they don’t facilitate multi-currency selling, which could be a big drawback for any merchants wishing to sell internationally.
So as things stand, I feel Ecwid is a more powerful tool for adding e-commerce to an existing site.
Creating standalone e-commerce stores in Shopify and Ecwid
While Ecwid is a better option for adding online selling features to an existing website, there’s no question that Shopify is the better option for users who want to build a brand new, fully-featured, standalone online store.
Its extensive range of templates, CMS, blogging features and extensive app store all allow you to create not just a storefront but a professional, multi-page website.
Whilst Ecwid does now boast a feature — ‘Instant Site’ — which lets you build a standalone store, it’s pretty basic, allowing you to create a one-page site featuring your products alongside information about your business.
The aesthetics are good, and the results can be pretty impressive, but ultimately it’s not a substitute for a proper website.
The main advantage of the ‘Instant Site’ feature is that it allows a beginner to put something together and sell products really quickly; and it is a great option for anyone needing a holding site or landing page whilst a more comprehensive website is being constructed.
But ultimately it’s not going to compete with Shopify when it comes to functionality.
So, if your main aim is to build a standalone online store, the better product of the two is definitely Shopify.
Have you seen our Shopify video review?
Integrations and apps
If you’d like to beef up the functionality of an Ecwid or Shopify store, or integrate another tool with either platform, you can make use of their respective app stores.
These contain a selection of apps that add particular pieces of functionality (dropshipping, reporting, popups etc.) along with integrations with other key business apps and services. A mixture of paid-for and free apps is available.
In the case of Ecwid however, you’re dealing with quite a limited selection of apps — you’re looking at a couple of hundred apps in its app market, which are dwarfed by the 6,600+ available for Shopify.
This means that although integrations for some pretty important apps like Freshbooks, Shipstation and Printful exist for Ecwid, you’ll generally find it easier to integrate Shopify with a wider range of well-known apps.
(One exception being Mailchimp — due to a dispute over data privacy approaches, there’s no longer an official Mailchimp integration for Shopify. Workarounds do exist, though).
Although the range of integrations for Ecwid is relatively small by comparison to Shopify’s, you should note that it’s possible to use Zapier to connect additional services to Ecwid.
Zapier is a popular ‘syncing app’ that allows you to create your own customized integrations between a wide range of online apps.
The only issue with this is that Zapier brings a set of additional fees to proceedings, plus you’ll need to spend a bit of time configuring it to work with Ecwid and whatever app you want to connect.
So overall, because its app store is better stocked and brings a greater degree of flexibility when it comes to integrating other tools with your online store, the winner in the app store department is Shopify.
Search engine optimization in Shopify is generally very strong: it’s easy to tweak all the major SEO components — headers, page titles, URLs, meta data and so on.
(If you’re new to SEO, you might want to check out our introduction to site visibility in search here).
Although Ecwid performs reasonably well on all these fronts too (so long as you’re on a paid plan), it’s worth singling out some areas where Shopify outperforms Ecwid in SEO terms: URL creation, AMP format and meeting Core Web Vitals requirements.
In terms of URL creation, you can create shorter and ‘cleaner’ URLs with Shopify (a practice that Google recommends). Although these URLs are not quite as short as search engines like (being prefixed by identifiers such as ‘posts’ and ‘products’), it’s easy to ensure that they are relatively simple in nature and contain your product keywords — something that is recommended by Google and other search engines.
By contrast, in Ecwid you are stuck with whatever is generated by the system for you. Now, if you ensure that your product title is SEO-friendly, it will be included in your Ecwid URL, which is something — but the Shopify approach is unquestionably more flexible and better from an SEO point of view.
Another edge that Shopify has over Ecwid involves something called AMP: Accelerated Mobile Pages format.
Pages in AMP format basically load faster on smartphones, leading to an improved mobile experience for users, and potentially some SEO benefits (search engines are believed to reward faster-loading pages over sluggish ones by ranking them slightly higher in search).
With the addition of a third-party app in Shopify, it’s possible to display all your site content in AMP format — this is not possible with Ecwid.
Core web vitals
Core Web Vitals are a set of targets relating to the speed, responsiveness and visual stability of a website; and sites that meet them can sometimes receive a slight improvement in performance in Google search results.
Shopify arguably enjoys a bit of an edge over Ecwid here, because tools are available (in the form of third-party apps) to help you tweak your store in ways that will help you meet Core Web Vitals standards.
With Ecwid, you may have to take more manual steps — including possibly some coding — to ensure that you’re following best practice as far as Core Web Vitals goes.
So the bottom line on SEO? Well, although it is possible to optimize an Ecwid store successfully for search engines, it’s hard not to conclude that the better option on this front is Shopify.
If you want to let a lot of users access either an Ecwid or a Shopify account, you’ll need to be aware that tighter limits apply to the number of ‘seats’ you can have on Shopify.
On the ‘Basic’ Shopify plan, 2 users can access your account; on the ‘Shopify’ plan the limit is 5; and the ‘Advanced Shopify’ plan it’s 15.
By contrast, Ecwid lets you have an unlimited number of seats on its ‘Unlimited’ plan, which may suit some merchants better (the seat limit for the other plans is 1 on the ‘Free’ and ‘Venture’ plans, and 2 users on the ‘Business’ ones).
Please note: I am not a lawyer, so the below observations should not be interpreted as legal advice.
Meeting most GDPR requirements with either Ecwid or Shopify is fairly straightforward, but it’s worth zooming in on one of them: cookie consent.
Whenever you use non-essential third party cookies on a website — for example a Facebook Ads pixel or a Google Analytics tag — you are legally obliged to give EU visitors to your website the option to switch these off before they continue to browse your store.
You are also obliged to log EU users’ consent to any non-essential cookies being used, and give them the option to revoke that consent at a later stage. Cookie banners are usually used to facilitate this.
Out of the box there is no way to facilitate this kind of GDPR cookie consent for third party scripts on Shopify, meaning that many users end up breaking the law as soon as they add a third-party cookie to their website.
The good news is that there quite a few apps in Shopify’s app store which provide GDPR-compliant banners and cookie consent functionality (note that some seem considerably better than others — if in doubt about how robust a particular Shopify GPDR app is, consult a lawyer!).
Ecwid also provides a way for your site visitors to revoke consent at a later stage.
So, although you can definitely make a Shopify site GDPR compliant, I’d give Ecwid the win here, because it provides pretty strong cookie consent functionality as a built-in feature.
Interface and ease of use
Ecwid and Shopify have pretty similar content management systems: you use a main menu on the left which you use to access all the main features. Any product uploading or management is done on the right hand side of the interface.
One area where Ecwid’s CMS definitely outperforms Shopify’s involves image management — in Shopify, you have to ensure that all your products share the aspect same ratio before uploading (not doing this makes for a very messy looking store). This can mean a lot of photo editing in Photoshop before you can upload all your products.
Ecwid simply allows you to apply an image ratio globally to all your product pictures — a huge time saver.
Additionally, both platforms provide you with mobile apps (for both iOS and Android) that allow you to perform key tasks on the go; you can use these apps to handle order fulfilment, inventory management, customer support etc.
(The mobile apps are available in more languages in Shopify, however).
Overall, I’d say that both platforms are easy to use and anyone with modest experience of computing shouldn’t expect too much of a learning curve from either.
Shopify interface walkthrough
Reporting in Shopify vs Ecwid
Basic sales stats are available in Ecwid out of the box (visitors, orders received, total revenue etc.), but to get more detailed information on how your store is performing you’ll need to install a third-party reporting app. Several are available, but not all of these are free.
Shopify provides a similar range of basic stats ‘out of the box’ — you just go to the ‘Analytics’ section of your Shopify control panel to view them. However, unless you are on a $79+ Shopify plan, you don’t get access to full, professional reports — just a basic dashboard.
The other option with both Ecwid and Shopify is to use Google Analytics to track traffic, behaviour and sales — but you will need to spend a bit of time configuring this.
Ultimately both Ecwid and Shopify could do a bit better in the analytics department.
(For the record, neither platform is as good as BigCommerce when it comes to offering a comprehensive reporting option out of the box / at a low price point. See our BigCommerce review for more details).
Both Shopify and Ecwid offer live chat customer support on their entry-level plans; moving up to a more expensive plan — the $29 ‘Basic’ Shopify plan or the $35 Ecwid ‘Business’ plan — gives you phone support too. (Oddly, email support isn’t available for Ecwid — but you can avail of it from Shopify).
It’s important to note that if you want to use the Ecwid free plan, no support is provided at all (you can, however, make use of the various online support materials and video tutorials).
It’s good to see phone support included on Shopify and Ecwid plans; not all competing online store building tools provide it (notably Squarespace).
I have had more experience of Shopify customer support than Ecwid’s — and have usually been fairly happy with it. However, I’ve found that when my queries are of a more technical nature, issues can take slightly longer than I’d like to resolve.
Ecwid vs Shopify: conclusion
Ultimately, if you’re a small business that’s building an e-commerce site entirely from scratch, then it’s hard to argue against Shopify — a user-friendly product that will let you build an elegant standalone online store easily. Although Ecwid, thanks to its ‘Instant Site’ feature, does now provide you with a way to build a standalone site too, the functionality provided by it is nowhere near as comprehensive as what you’ll get from Shopify.
However, if you already have a website, or are particularly wedded to using a particular platform (for example WordPress or Squarespace), then Ecwid is usually the more obvious choice here. It allows you to add full selling capabilities to an existing online presence with a minimum of fuss, and provides you with all the tools you need to turn any website into an online store.
Shopify ‘Buy Buttons,’ whilst allowing you to do some simple selling on existing websites, don’t really provide the full online store experience or features that Ecwid can bring to a website that’s already live.
I’ll sum up with a few more reasons why you might pick one of these tools over the other.
Reasons to choose Ecwid over Shopify
A totally free plan is available which is well-featured, and may meet the needs of anyone who just wants to sell a couple of products on their website.
Ecwid allows you to turn any existing website into a fully-featured online store — Shopify’s Buy Buttons, whilst useful, don’t bring as much functionality to the table.
There are no charges for using a third-party payment gateway (Shopify will charge transaction fees if you don’t use its built-in payment gateway).
There are no limits on product options (Shopify only facilitates 3 out of the box).
Ecwid makes capturing bespoke information easier (text for engravings, files for images etc.).
Selling digital files is easier with Ecwid, and the file size limit is more generous (25GB to Shopify’s 5GB).
Product image management is easier in Ecwid.
- An official Mailchimp integration exists for Ecwid; this is not the case with Shopify.
Thanks to more integrations with more carriers (in more countries), there are more options available when it comes to real-time carrier shipping quotes.
You can create GDPR-compliant cookie banners out of the box with Ecwid.
Reasons to choose Shopify over Ecwid
You can create a fully-fledged, standalone online store with it.
You can host an unlimited number of products on any plan.
A larger selection of payment gateways is available for Shopify, including a built-in one— this gives you more ways to accept payments.
Point-of-sale is more tightly integrated with Shopify than with Ecwid — you don’t need to integrate a third-party platform to gain POS features.
Abandoned cart saving functionality is available on all plans (with Ecwid, you have to be on a $35+ plan to avail of it).
There are more dropshipping options available for Shopify than Ecwid.
Shopify multi-currency selling options are more comprehensive, and let store visitors check out in their own currency
There are considerably more apps and integrations available for Shopify than Ecwid.
So long as you’re based in the right country, and happy to use a certain carrier, you can avail of some very significant reductions in shipping costs with Shopify.
The SEO tools and features in Shopify are stronger.
- There’s slightly more customer support options for Shopify; unlike Ecwid it provides email support in addition to chat and phone.
Alternatives to Ecwid and Shopify
If you’re looking for a hosted solution for your online store, we’d recommend BigCommerce as a really good alternative to Shopify. You can read our BigCommerce review here, or check out our e-commerce platform reviews section, where we compare lots more site builders and e-commerce platforms.
Other hosted solutions for e-commerce include Squarespace, Wix and Jimdo. See our Squarespace review, Squarespace pricing guide, Wix review and Jimdo review for more information on these website builders.
Finally, there’s always Amazon; although this works in quite a different way to hosted solutions like Shopify, you can nonetheless get a successful online store off the ground with it. If you’re interested in finding out more about this, our Amazon versus Shopify comparison is a good starting point.
Now…over to you!
Got any views on Shopify vs Ecwid? Thinking about using a different website builder? Just leave a comment below. We read all user comments, and will do our very best to help answer any queries you may have.
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