Shopify vs eBay — Which is Better for Selling Online?

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Shopify vs eBay

Shopify vs eBay — which is better for selling online? In this detailed comparison, we take you through the key features, pros and cons and pricing of these two well-known ecommerce platforms in depth — and help you decide which one is right for your business.


The key differences between Shopify and eBay

Shopify and eBay are two of the best-known names in the world of ecommerce. But although you can use both services to put your goods in front of a huge audience, they are two very different platforms.

Shopify is a tool that lets you create your own online store. Today,it powers over 4 million online stores.

The Shopify ecommerce platform.
The Shopify ecommerce platform is a solution for creating your own branded online store

By contrast, eBay IS an online store — and a huge one at that. With 19 million merchants selling on the online marketplace and 2 billion transactions taking place every day, eBay is the second-biggest online marketplace in the US after Amazon.

(It’s also one of the oldest ecommerce selling platforms, having being founded in 1995; for context, Shopify has been around since 2006).

The eBay platform.
The eBay website

The first key difference between Shopify and eBay involves how you find your customers.

When you sell on Shopify, it’s the online version of renting a premises in which to set up your own shop. And, much like running a real-world shop, it’s up to you to get the customers to walk through the door and buy your products.

By contrast, selling on eBay is more like having your goods on sale in a gigantic supermarket (and in the case of eBay, we’re talking about a ‘supermarket’ that has over 135 million customers already in the door).

eBay company statistics.
eBay company statistics

Another key difference between Shopify and eBay is the control you get over your brand and online sales process.

With Shopify, you’ll have more work to do to set your store up the way you want, but the flipside of this is that you get total control over most aspects of your store.

Shopify lets you decide:

  • what your store looks like
  • how your brand is presented
  • the domain name for your store
  • how you capture data
  • the way you sell your goods

With eBay, by contrast, you are much more limited in how you can present your goods to your customers. While eBay does allow you to create your own store, the options for creating unique branded experiences in eBay — as we’ll see later in this comparison — are slim.

For the most part, eBay shoppers will encounter your goods as product listings — alongside similar goods on sale from your competitors — in search results. And when it comes to purchasing an item, buying something on eBay will involve an identical set of steps for the customer, regardless of which eBay merchant is selling the item (depending on the plan involved, Shopify can offer a bit more flexibility over the checkout process).

eBay product listings.
eBay search engine results display products from multiple sellers alongside each other.

There are pros and cons to both these ways of selling — I’ll discuss these in more detail later on in this comparison.

But first: how easy are the two platforms to use?

Have you seen our Shopify vs eBay video comparison?

Shopify free trial | eBay seller center


Ease-of use

eBay and Shopify are both designed to be easy for ecommerce beginners to start selling with.

When you sign up for an account on either platform, a guided onboarding process leads you through all the necessary steps to start making sales.

The onboarding process in Shopify.
Shopify’s onboarding process

Additionally, both platforms provide a comprehensive set of online resources and training videos to help new sellers get to grips with each system.

Now, while it’s relatively straightforward to create an eBay personal account to start selling with, setting up a business account requires quite a lot of form-filling and paperwork.

Business sellers on eBay need to provide:

  • a business name, type and address
  • a phone number
  • proof of identity
  • commercial bank details
  • details of beneficial owners, directors and account managers.

There’s much less red tape with account setup in Shopify. All you need in the initial stages is an email address and basic contact details; you just enter these when starting a free trial.

As for getting your products online, the two platforms take different approaches here too.

To sell on Ebay, you need to create product listings that appear when customers search for the sort of items you’re selling.

So the key challenge new eBay merchants face is meeting all the requirements regarding product names, auction details and product conditions, and ensuring that all the relevant data entry (of which there’s quite a lot!) is performed correctly.

The listing tool in eBay.
eBay’s listing tool

With Shopify, you aren’t just dealing with product details — you are essentially building a whole website. And this means that in addition to creating products on your store, you’ll need to perform several web design tasks, including:

  • customizing store templates
  • creating web pages
  • mapping domains
  • optimizing pages for search engines.

Although — with perhaps the exception of the fourth task — the learning curve for these tasks is fairly gentle, if you’re a total web design novice, there can be quite a lot to get used to (but you can check out our Shopify tutorial for help with all this).

Now, let’s take a look at branding and user experience.


Control over branding and user experience

As is the case with most online marketplaces, when you sell with eBay, limits apply to how you can present your brand.

With an eBay store account, you can pick a store name, upload a logo, display a store video and add a banner image. But you won’t be able to customize things like typefaces, color schemes or page layout.

An eBay store.
You can customize your own eBay store with a logo and header image

This lack of store customization features isn’t necessarily a bad thing, because eBay shoppers expect a certain type of shopping experience — and straying too far from the standard eBay format could lead to a negative impact on sales.

Shopify, by contrast, gives you a huge amount of control over your brand and the overall store experience. A wide range of storefront themes is available — 107 in total — and these can be extensively modified to match your brand’s style.

You can browse all the Shopify themes here.

A Shopify template.
With Shopify, you can create a much more ‘bespoke’ store design and user experience for your customers than is possible using eBay.

If you are technically-minded, you can edit your Shopify store’s code to change its layout and improve user experience (UX).

And finally, powerful multi-currency and multilingual features in Shopify let you customize your store for users in different countries — so ultimately, if you want to create a bespoke shopping experience targeting a particular buyer, persona, market or location, Shopify is a better choice than eBay.


Shipping and dropshipping

A particularly important feature to focus on when comparing eBay vs Shopify is shipping.

Shipping products with eBay

eBay merchants can choose from a wide range of shipping options for getting their goods to their customers, including:

  • Fixed cost shipping
  • Flat rate shipping
  • Free shipping (for purchases over $25)
  • eBay calculated shipping (based on weight and dimensions of package and the buyer’s location)
  • Freight (for large items)
  • Local pickup

For domestic shipping in the US, EBay works with USPS, FedEx, UPS, DHL Commerce, Ontrac, Lasership, Spee-Dee Delivery and Lonestar Overnight.

eBay shipping settings.
eBay shipping settings

A handy shipping calculator is integrated into eBay’s product listing tool, making it easy for merchants to set shipping types.

eBay's integrated shipping calculator.
eBay’s integrated shipping calculator makes it easy to work out your shipping costs

Additionally, Ebay lets you print shipping labels that provide 25% discounts on USPS retail prices and 37% discounts on FedEx shipping rates.

For international shipping, US-based merchants can use eBay’s Global Shipping Program. This brings a range of additional benefits including guaranteed five star shipping reviews in your seller profile and extra seller protection in cases of lost or broken items.

There is also a selection of specialist import, export and freight shipping services available to eBay sellers.

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Shopify shipping options

With Shopify, you can set your own shipping rates based on product weight, quantity and — unlike eBay — product price.

Shopify also offers merchants in some countries access to its ‘Shopify Shipping’ service — a real-time carrier quotation system that provides significant shipping discounts for users in the US, Canada, Australia, UK, France, Italy and Spain. You can reduce your postage costs by as much as 88% by enabling this feature.

Defining shipping rules in Shopify.
Using Shopify’s international shipping tools

Shopify store owners in the US and Canada — who get at least one order per day — can also make use of the ‘Shopify Fulfillment Network‘. This gets your goods to your customers within 2 days, and also provides product returns and inventory restocking services.

If you don’t want to ship your products yourself or use the Shopify Fulfilment Network, you can use your own shipping software via a third party app (many are available from Shopify’s huge app store).

Alternatively, you can consider dropshipping. Let’s take a look at that.

Dropshipping with eBay and Shopify

Dropshipping is a way of selling goods where you don’t make, stock, or deliver any products. Instead, you take an order via your online store, send it to a supplier, and they package up the item and deliver it to your customer.

Both Shopify and eBay both let you operate a dropshipping business, but do so in different ways.

With Shopify, you start dropshipping by connecting your store to a dropshipping app (at time of writing, there are 507 of these available). You purchase these in Shopify’s app store.

Dropshipping apps in the Shopify app store.
Dropshiping apps in Shopify — there are over 500 different ones available from the Shopify App Store.

Dropshipping apps for Shopify let you browse a large product inventory and add the items you’d like to sell to your store — it’s a fairly streamlined, automated process and the fees involved are relatively low.

How to dropship with Shopify — video guide

Free Shopify dropshipping starter kit | Subscribe on YouTube

You can dropship on eBay too, but it usually involves a more manual process than Shopify — unlike Shopify, there’s no app store to help you locate dropshipping suppliers, and the processes involved vary considerably depending on the suppliers involved.

That said, lots of dropshipping companies — including major ones like Spocket, Doba and DSers — do facilitate dropshipping on eBay and provide tools and support to help you with it.

There’s a couple of key things to be aware of however when dropshipping on eBay.

First, eBay only lets you source products from wholesale suppliers — i.e., not retailers like Amazon or Walmart. Shopify doesn’t apply these types of restrictions.

Second, depending on how many products you intend to dropship on eBay, insertion fees — of between $0.05 and $0.30 — may apply. So, if you’re dealing with a very large dropshipping inventory, this is something to watch out for — there may be significant upfront costs to consider.

(More on pricing shortly!).

The Shopify dropshipping starter kit

If you’re interested in dropshipping, I’d recommend that you take a look at Shopify’s dropshipping starter kit — with this, you get several days of free access to Shopify plus lots of bundled resources and tools that show you how to launch a successful dropshipping Shopify store.

So overall, when it comes to dropshipping, it’s ultimately a lot easier to do on Shopify.

However, getting your dropshipped products in front of an audience might prove easier with eBay.

Let’s take a look at why that is.


Attracting customers to your store

When it comes to getting products in front of a ready-made customer-base, eBay is the hands-down winner in a Shopify vs eBay contest.

Why?

Well, thanks to its 135+ million customers in over 190 countries and its 750+ million average monthly visits, having a storefront on eBay puts you in front of a huge audience that spends a lot of money.

That’s not to say you will be inundated with orders the moment you start selling on eBay — it’s a very competitive marketplace. However, your products will be immediately available on a hugely popular platform.

And, so long as you have identified a good niche to sell in, created compelling product descriptions and established a competitive pricing strategy, you do stand a good chance of generating sales.

Helpfully, eBay provides a free and very useful tool to assist you with all this: ‘Terapeak‘. This lets you identify popular products, perform competitor research and optimize listings and product descriptions.

You can also make use of paid-for ‘promoted listings’ in eBay to further boost your products’ visibility on the platform.

An eBay promoted listing ad.
Sellers can pay for promoted listings on eBay to increase product visibility in search results

And eBay’s algorithms can help merchants out too, by displaying recently-viewed or ‘recommended for you’ items to shoppers. Once your products start getting clicked on or purchased, your listings can benefit from the increased visibility delivered by these algorithms.

Ebay's 'Recommended for You' feature
Ebay’s ‘Recommended for You’ feature

And finally, if you’re selling products at competitive prices, features like eBay’s ‘great price’ labels (pictured below) and its pricing filters (which allow users to sort product listings by price) can further raise the profile of your products.

eBay's 'great price' label.
eBay’s ‘great price’ label

Now, when you build a new Shopify store, you won’t really have an existing audience to sell to, or algorithms automatically marketing your products to people who are likely to buy them. It will be up to you to get traffic to your online store and build your own audience.

Because of this, you’ll need to dedicate a lot of time and effort to SEO, content marketing, online advertising and online PR to attract customers to your store. All these can be an expensive and time-consuming tasks that involve significant learning curves.

However, if you succeed in your efforts, you’ll have an online business that you control.

This is because running a business on eBay means doing everything on eBay’s terms, and there is always the risk of a significant change being made to the platform’s operations, algorithms or terms of business that can negatively affect your business.

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Now, running a Shopify store is not without risks either: the potential impact of Google core updates on your store’s traffic, for example, can be huge. But in general, you are more ‘in charge’ of proceedings, and there is much to be said for the independence, control and stability that running your own online store gives you.

And this control doesn’t just extend to the day-to-day running of your store: it actually affects your ability to exit your business. While you can sell your Shopify store if you wish (and easily too, via Shopify’s Exchange Marketplace), eBay prohibits doing this.

Overall, because of its large customer base of existing customers that you can tap into, eBay wins when it comes to attracting customers to a new online store.

But what if you are a merchant that needs a solution that lets you sell not just online, but in the ‘real world’ too?

Let’s take a look at how Shopify and eBay can help you on that front.


Local selling and point of sale

A shop 'open' sign.
A brick and mortar shop

Because of all the lockdowns necessitated by COVID-19, millions of ‘physical’ businesses had to suddenly embrace online selling.

Many of these businesses turned to Shopify at this time, and with good reason — the platform offers a really wide range of ways to sell online, facilitate Covid-safe pickup and provide local delivery services.

The advantages of using Shopify in a local selling context are not confined to operations, however.

Because Shopify lets you build your own website, local businesses can use Shopify to create fully-branded ecommerce stores that really reflect the atmosphere, vibe and ethos of their bricks and mortar stores. This isn’t really the case with eBay, which at the end of the day is more about displaying product listings efficiently.

Additionally, by running a standalone site on your own domain — i.e., a Shopify site that lives at yoursitename.com — you can make the most of local SEO tactics that raise the visibility of your business in your area too.

But most importantly from a local selling point of view, Shopify comes with a sophisticated point-of-sale (POS) system. It works with hardware that lets you take payment in person (card readers, barcode scanners, receipt printers etc.), so can use Shopify to sell in physical locations — retail outlets, market stalls, pop-up shops etc. — really easily.

This means that merchants can use one single system to manage all offline and online sales, all while keeping everything in sync, and inventory levels accurate.

Shopify 'point-of-sale' hardware.
Shopify point-of-sale (POS) hardware — if you’re a small business owner that sells in physical locations as well as online, Shopify is a more obvious choice for you.

As for eBay, other than letting you offer local pickup within your area, the platform doesn’t cater much for a local audience. The platform’s strength lies in giving you access to as many customers in as many places as possible.

And, although it is possible to integrate a few point-of-sale solutions (including Square) with eBay, the options are limited and setting up POS will usually more configuration time and a third-party syncing tool like Zapier.

So ultimately, when it comes to local selling, Shopify wins — you can learn more about Shopify’s point-of-sale features here.

Content marketing tools in eBay and Shopify

Content marketing is a popular traffic generation strategy in the world of ecommerce — it involves creating interesting blog posts, videos and other forms of online content to attract visitors to your store.

With Shopify, you can use its built-in blogging tool to create posts that focus on topics related to your business niche.

If you want to do content marketing for your eBay product listings however, you’ll need to set up a separate blog (for example, using a platform like WordPress or Squarespace) and insert links to your eBay’s store’s products in your articles. This adds costs and configuration time to proceedings.

So, when it comes to getting going with content marketing easily, it’s a win for Shopify.


SEO in eBay vs Shopify

Whether your eBay or Shopify store becomes a success will depend heavily on your search engine optimization (SEO) efforts. And the approach you’ll need to take to SEO differs considerably for each platform.

When you sell on Shopify, the main search engine you’ll need to concentrate on is Google. Currently used for around 92% of all search engine queries, it’s the search engine that is most likely to surface ‘standalone’ online stores like those built with Shopify.

With eBay, you’ve got to primarily focus on a different search engine — eBay’s own one. This works in a different way to Google’s — it aims to present search results to shoppers who intend to buy, rather than people who are just browsing for things they might buy.

Search results in eBay.
Search results in eBay

The eBay search engine is called ‘Cassini’ and uses a ‘best match’ formula to show users the most relevant listings. This takes into account several factors, including:

  • how well a product listing matches a shopper’s search terms
  • the price of the item
  • the quality of the product listing (images, unique product identifiers, product description, etc.)
  • the listings terms of service (return policy and handling time)
  • the seller’s track record.

To get the most out of your Shopify or eBay store, you will need to fully research the best SEO techniques for both. To this end, I’d recommend checking out the Style Factory Shopify SEO guide as a starting point for Shopify, and Printful’s guide to SEO for eBay.

Tip: You’ll also need to do keyword research to find out what sort of search terms you’ll realistically be able to rank for. Apps like Ahrefs and Semrush are great for getting Google search data; for eBay data, I’d take a look at Keywordtool and eBay’s own Terapeak.

Increasing site visibility: a video guide

Ahrefs vs Semrush | Free SEO toolkit | Subscribe on YouTube

However, an important thing to remember about selling online with eBay is that unlike Shopify, it provides you with two SEO opportunities.

Not only can you optimize an eBay’s store’s product listings for eBay’s own search engine, but — because your product listings can be crawled by other search engines — you can get them indexed by Google too.

So technically, an eBay store presents you with more SEO opportunities than a Shopify one.

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Customer support

Shopify has the edge over eBay when it comes to customer support.

Shopify provides you with live chat, email, and importantly, phone support on all of its online store plans. Its phone support works using a ‘callback’ request system — an estimated waiting time is provided when you request your call.

Contacting Shopify support
Shopify merchants can avail of four different channels of customer support

As for eBay, it gives you live chat support on all its plans, but in order to access dedicated phone and email support, you’ll need to be on an expensive $299.95 ‘Anchor’ plan (more on this shortly).

In terms of ‘self-serve’ help, eBay and Shopify both provide very comprehensive help portals containing lots of detailed ‘how-to’ guides and video tutorials.

One particularly useful feature in eBay’s help portal is its ‘ask an expert seller’ option. This allows you to direct a query to an experienced eBay seller. This can be invaluable if you’re struggling with one of your product listings.

The 'ask an expert seller' option on eBay.
eBay’s listing interface offers you the option to get advice from experienced eBay account holders through its ‘ask an expert seller’ option.

But overall, when it comes to customer support, the more comprehensive offering is provided by Shopify.


Pricing

We’ve discussed how Shopify and eBay work, and the key features of each platform — now let’s take a look at how much they cost to sell with.

Shopify fees

Shopify offers five monthly plans:

  • Starter — $5 per month*
  • Basic — $29 per month
  • Shopify — $79 per month
  • Advanced — $299 per month
  • Shopify Plus — custom pricing depending on requirements.

* Formerly ‘Shopify Lite’

A free trial is also available, which you can access this via this link.

Shopify pricing plans.
Shopify pricing for its three most popular plans

Significant discounts are applied if you pay upfront for a Shopify plan. Depending on your location, paying upfront for a year can get you 10% to 50% off your plan; after that, paying upfront for 2 or 3 years in advance gives you a 20% or 25% discount respectively.

All five Shopify plans give you access to core ecommerce functionality (including unlimited digital and physical product catalogues, the ability to accept credit card payments, gift cards, abandoned cart recovery, discount codes and an SSL certificate) — but there are some several important differences to watch out for between Shopify plans.

These are as follows:

  • The Shopify ‘Starter’ plan doesn’t let you build a standalone online store or use point of sale features. Rather, it allows you to sell on social media and messaging apps (Instagram, Facebook, Whatsapp etc.) or by embedding your products on an existing website via its ‘buy button’ feature.
  • How many users you can have on your account varies quite a lot by plan. ‘Basic Shopify’ only provides you with 2 staff accounts; ‘Shopify’ lets you use 5; ‘Advanced’ gives you 15.
  • Credit card fees are lower on more expensive plans. They range from 2.4% to 2.9% in the US depending on your plan (note: in other countries, these payment processing fees can be lower).
  • Professional sales reports only become available on the $79 ‘Shopify’ plan or higher.
  • There are no transaction fees on any plan if you use Shopify Payments (Shopify’s built in payment gateway). However, if you use a third-party payment processor, transaction fees do apply and these vary depending on the plan you’re on.
  • Multicurrency features are better on the ‘Advanced Shopify’ and ‘Shopify Plus’ plans than the cheaper plans.
  • The ‘Shopify Plus‘ plan is focused on corporate users, and prices vary depending on your needs. On this plan, you can expect advanced store management features (for up to 10 stores); enhanced security; greater access to the Shopify API; dedicated account management; and priority customer support.

You can learn more about how much it costs to build a Shopify store here.

How to save up to 50% on Shopify

If you’re interested in using Shopify, you can save up to 50% on your subscription if you purchase your plan in a particular way. Here’s how:

  1. Start a trial using this link.
  2. When your trial is over, choose an annual plan. This gives you a 10% to 50% discount on your Shopify plan, depending on your location.

eBay costs

Quite a few fee types are involved with selling on eBay:

  • Insertion fees — $0.35 for every product you list on eBay.
  • Final value fees — a percentage of the final sale price plus $0.30 per order (typically 12.9% — but the percentage varies by product category and plan).
  • International sales fees — 1.65% of the total sale amount for US sellers if your customer is based in another country (for non-US sellers, this international fee depends on location).
  • Currency conversion fees — a 3% fee calculated from the base exchange rate on the day of purchase.

In terms of what all this means for sellers, there is no getting away from the fact that eBay takes a large cut of each product sold on the platform.

A table showing eBay fees.
eBay charges different fees according to the category of goods in your product listing.

Now, if you’re just selling an occasional item from time to time, eBay allows you to list up to 250 items every month without incurring any insertion fee. These items remain on the platform until you cancel the listing.

However, professional sellers will be better served by subscribing to the platform and creating an ‘eBay store’. By subscribing to a store plan, you’ll avail of cheaper ‘final value’ fees (these are typically 9%-11% for eBay store owners, but vary by product category); you’ll also get more free listing insertions too.

There are 5 eBay store subscription plans and these are as follows:

  • Starter Store — $7.95 per month
  • Basic Store — $29.95 per month
  • Premium Store — $74.95 per month
  • Anchor Store — $349.95 per month
  • Enterprise Store — annual pricing only: $2,995.95

Paying on an annual basis for an eBay store subscription brings a sharp reduction in most of these fees, reducing the monthly cost as follows:

  • Starter Store — $4.95 per month
  • Basic Store — $21.95 per month
  • Premium Store — $59.95 per month
  • Anchor Store — $299.95 per month

The key differences between the eBay subscriptions plans are:

  • The number of free listings per month — these depend on the plan. The ‘Starter’ plan gives you 250 free listings per month; the ‘Basic’ plan gives you 1,000; and the ‘Premium,’ ‘Anchor’ and ‘Enterprise’ plans let you list 10K, 25K and 100K products respectively.
  • The cost of adding extra listings over your plan allowance reduces as you go up the eBay store pricing ladder. For example, if you need to go over the 1,000 products allowance on the ‘Basic’ plan, each extra listing will cost you $0.25; while each extra listing on the ‘Premium’ and ‘Anchor’ plans will cost you $0.10 and $0.05 respectively.
  • On the ‘Basic’ plan or higher, you receive a quarterly allocation of eBay branded shipping supplies — these range in value from $25 on ‘Basic’ to $150 on the ‘Anchor’ and ‘Enterprise plans.
  • The two most expensive plans, ‘Anchor’ and ‘Enterprise,’ provide priority customer support by phone and email.

Now, although the Shopify and eBay platforms are quite different in nature, eBay’s approach to fees technically makes it the more expensive platform to sell products on (especially when you factor in the ‘final value’ fees). That said, many merchants will gladly pay extra to access the ‘ready-made’ audience you get on eBay.

Depending on your ecommerce needs, if you are thinking of using Shopify, then I normally recommend the ‘Shopify’ plan as the ‘sweet spot’ option; and if you want to set up an eBay store, the ‘Basic’ or ‘Premium’ store plans are probably the best starting points for professional merchants.

Finally, if you want to avoid listing fees altogether and sell an unlimited number of products, the better option is Shopify.

Auctions on eBay and Shopify

When eBay was founded back in 1995, it was set up as a site for running online auctions, and this method of selling products remains a popular option for many eBay store owners today.

The eBay pricing subscriptions mentioned above all include auction listings in addition to fixed price product listings — i.e., you can create up to 250 auctions on the ‘Basic’ plan; and the ‘Premium,’ ‘Anchor’ and ‘Enterprise’ plans let you run 500, 1,000 and 2,500 auctions respectively.

But it is worth mentioning that Shopify can actually cater for auction-style selling too.

There are over 70 auction apps in the Shopify app store, and these allow you to run auctions on your Shopify store, set reserve prices and manage customer bids.

The 'Product Auctions by Webkul' app.
Shopify also enables you to sell by auction via a wide range of auction apps such as ‘Product Auctions by Webkul’, pictured here.

Nonetheless, by virtue of its history as an online auction platform, eBay will usually be the better option for running auctions, and one that users will feel more comfortable using for bidding on products.


Apps and integrations

Most ecommerce platforms allow you make use of third-party software to add extra functionality to your ecommerce site, and eBay and Shopify are no exceptions here. However, Shopify gives you a lot more choice in this department.

To access add-ons for Shopify, you go to its app store — this contains over 8,000 apps, which either let you add new features to your Shopify store or integrate it with popular third-party tools.

The Shopify app store.
Shopify’s app store contains a huge range of third party apps

By contrast, eBay does not have an ‘app store’ or centralized directory of extensions (it used to have one but it was closed down back in 2018). However, it is still possible to add extra functionality to your eBay store via external software integrations.

There are over 60 third-party integrations available for eBay in total, covering activities such as inventory management, order management, shipping and fulfillment.

This difference in quantity of third-party integrations between Shopify and eBay arguably boils down to the fact that they are quite different selling tools.

There’s less of a need for users to add apps to eBay, because it already includes all the key the functionality sellers need to sell effectively on its marketplace.

By contrast, Shopify is designed to cater for a much wider range of online business types — so there is more of a need to offer tools that facilitate their differing needs.


Using Shopify and eBay together

Although this Shopify vs Etsy comparison has so far focused on the many differences between the two platforms, it’s important to note that they don’t have to be used in a mutually exclusive way.

There are 198 apps in the Shopify app store that let you integrate your Shopify and eBay stores.

These apps let you:

  • create new listings for products on eBay
  • sync product inventory, orders and pricing details in real time
  • manage eBay business policies.

The apps typically involve fees that vary from $29 to $249 (depending on how many eBay listings you want to manage) but using them lets you get the best of both worlds — a branded online web store that you control through Shopify, and access to eBay’s huge audience of ‘high-intent’ buyers.

Tip: although there is currently an ‘official’ app for integrating your Shopify and eBay accounts available, new sellers should avoid it — it is due to be removed from the Shopify store on 1 January 2023.

So, if you’re thinking of linking your Shopify and eBay stores, it’s best to opt for a third-party app instead. The most popular of these are the ‘eBay by Codisto’ and ‘eBay by CedCommerce’ apps.

The video below highlights some of the listing features of the popular ‘Codisto’ eBay-Shopify integration.

Ultimately, by listing your products on Shopify AND eBay, you’re giving yourself more opportunities to grow your ecommerce business.


Mobile apps / managing Shopify and eBay on the go

Shopify and eBay both provide users with mobile apps for managing their stores on the go. Let’s take a quick look at these.

Shopify mobile apps

Shopify actually offers 8 different mobile apps, but the two most relevant for merchants are the ‘Shopify’ app and the ‘Shopify POS’ app.

The ‘Shopify’ app lets you add products, edit your store’s design and view basic stats.

The ‘Shopify POS’ app is a dedicated tool for taking orders and accepting payments for goods in physical locations — it allows you to manage exchanges and returns, accept a range of payment methods and issue receipts to in-person customers.

The 'Shopify' iOS app.
The iOS version of the main ‘Shopify’ app

The other Shopify mobile apps on offer include a customer communication app (‘Shopify Inbox’), a local delivery app, a shopping app (‘Shop’) and apps for sourcing free images and making logos.

eBay mobile apps

eBay offers two mobile apps: the main ‘eBay Marketplace‘ app, which can be used by both shoppers and merchants to buy and sell on the platform; and a dedicated app for buying and selling vehicles and car parts, ‘eBay Motors.’

One of the most useful features of the main eBay app for merchants is that, thanks to an integrated barcode scanner, it takes some of the pain out of the process for listing your products.

When you scan a product’s barcode, all of the product details are automatically added to your eBay listing. This means you don’t have to manually enter every single product detail for every single listing. It is a huge time saver.

The eBay iOS app
The eBay iOS app

eBay’s app also includes some handy image editing functionality too, including a background removal tool.

In terms of reviews of the main Shopify and eBay apps, they both score well with users: the main Shopify app is rated 4.5 out of 5 on the iOS app store and 4.1 on the Google Play store; the respective scores for the eBay app are 4.7 and 4.2 out of 5.


Shopify vs eBay conclusion

When we compare two different ecommerce platforms, we usually try to declare an overall ‘winner.’ However, because Shopify and eBay work in quite different ways, in this case it is probably more useful to highlight the contexts where it makes more sense for you to use one over the other.

Below you’ll find a summary of our main reasons for using Shopify or eBay.

Advantages of using eBay over Shopify

  • eBay places your products in front of a very large existing audience — but with Shopify, you’ll need to grow your own traffic and customer base.
  • You can avoid monthly fees with eBay, so long as you’re selling less than 250 items. (However, eBay’s ‘final value fees’ will still be applied to any products you sell).
  • There’s no web design work to worry about with eBay — you are simply listing products on an existing marketplace.
  • eBay’s algorithmic features (for example, its ‘recommend items’ section and ‘great price’ badges) can generate a lot of traffic to your listings with little effort from you.
  • eBay sellers can target two search audiences — those using eBay’s own ‘Cassini’ search engine, and those using traditional search engines (like Google).

You can learn more about selling on eBay here.

Advantages of using Shopify over eBay

  • Shopify is the better option for merchants who need a standalone site on a domain of their choosing.
  • It’s a much more customizable platform, and gives you much more control over how your brand is represented than eBay.
  • Thanks to its comprehensive point of sale features, Shopify is a better option for businesses that engage in local selling in markets, events and pop-up shops.
  • Shopify lets you perform content marketing out of the box via its blogging features.
  • Shopify’s app store gives you access to a huge number of interesting ecommerce tools and integrations, most of which aren’t available for eBay.
  • eBay takes a large chunk of each sale in fees (even eBay store subscribers, who pay on a monthly basis, face hefty transaction fees on top of their subscription costs). Shopify’s equivalent fees are considerably lower (and can be avoided entirely if you use its ‘Shopify Payments’ service).
  • You can sell a Shopify store to somebody else; this is not the case with an eBay one.

You can try Shopify out for free here.

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Alternatives to Shopify and eBay

When it comes to alternative options to Shopify, we generally recommend BigCommerce as the most obvious competing hosted store builder; it’s similarly priced and broadly speaking gives you the same ecommerce features as Shopify (its main advantage over Shopify is that many of these are available ‘out of the box’ rather than as apps).

You can learn more about BigCommerce in our BigCommerce vs Shopify comparison review or our full BigCommerce review.

Squarespace is definitely also worth considering — although its ecommerce features are more basic than Shopify’s, its interface is great, its templates are extremely good and its content marketing features are strong.

You can check out our Shopify vs Squarespace comparison here, our guide to the Squarespace free trial here and our full Squarespace review here.

Shopify vs Squarespace video comparison

Shopify trial | Squarespace trial | Shopify vs Squarespace comparison

If you’re on a budget, you could consider Wix — this product is available at a slightly lower price point than Shopify and Squarespace, while boasting a reasonably good set of ecommerce features. You can check out our Wix video review below or read our detailed Shopify vs Wix comparison here.

Other budget-friendly hosted ecommerce solutions include Godaddy and Big Cartel. Check out our Godaddy vs Shopify and Big Cartel vs Shopify comparisons to see how these platforms compare with Shopify (our full Big Cartel review may also be of interest).

As for alternatives to eBay, the obvious alternative is Amazon — our Shopify vs Amazon comparison discusses how it stacks up against Shopify.

If you’re a business owner that sells vintage or handmade items, the Etsy online marketplace is well worth investigating — you can read about its core features in our Shopify versus Etsy comparison.

Finally, it’s worth taking a look at Ecwid. This app is primarily designed to allow you add an online store to an existing website or online presence, but it also comes with some very good tools for getting your products onto big online marketplaces, including Google Shopping, Walmart, Amazon and eBay.

You can read more about this product in our Shopify vs Ecwid comparison or our full Ecwid review.

Shopify vs eBay…over to you!

If you have any feedback on this post, or thoughts of your own regarding Shopify vs eBay, please do leave a comment below! We read all contributions and will do our best to answer any queries you may have.

Shopify vs eBay comparison — FAQs

What’s the main difference between the eBay and Shopify platforms?

The main difference between eBay and Shopify is that eBay is an online marketplace where you list or auction products, while Shopify is a tool for creating your own ecommerce website.

Are Shopify and eBay good for beginners?

Yes — both tools are easy for ecommerce novices to use. They don’t require any coding skills.

Which is cheaper to sell with, Shopify or eBay?

This depends very much on the volume of goods sold and the type of plan used. However, on balance, using eBay is probably more expensive for merchants selling large numbers of products, because eBay generally charges at least 15% commission on each sale while Shopify’s transaction fees range from 0% to 5%.

Can I sell unlimited products with eBay and Shopify?

eBay’s store subscription plans limit the number of products you can sell (the absolute maximum being 100,000). Shopify allows you to sell an unlimited number of products on all its plans.

Can I sell on eBay with Shopify?

Yes. Shopify products can be listed on an eBay store via a paid-for integration available from the Shopify app store.

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