“Should I buy a Chromebook?” is a question that is asked with increasing frequency by individuals, businesses, parents and students looking to reduce their computing costs or work more collaboratively in the cloud. This Chromebook review explores the pros and cons of using Chromebooks and other Chrome OS-based computers, helps you answer that question and highlights a few Chromebooks that you might want to consider using.
Because of the nature of the work I do, and the times we live in, I seem to have ended up using a LOT of different devices.
Depending on where I’m working, I switch between an iMac, a Windows laptop, an iPhone and an iPad — but one thing I’ve noticed about all these devices is that much of what I’m doing on them is now being done in the Chrome browser.
Increasingly, I seem to be neglecting installed productivity apps like Microsoft Word, Outlook and Excel in favour of online, cloud-based equivalents (mostly Google products) that run in Chrome.
This observation, coupled with some adverts featuring shiny computers popping up on Facebook, got me wondering about Chromebooks — and whether I should buy one.
And this, of course, led to me buying a cheap Chromebook, testing it out and writing a blog post about the whole experience! Hopefully it will help you decide whether a Chromebook is right for you.
(My colleague Matt has also recently produced a video about all the pros and cons of Chromebooks, which is well worth a watch — you’ll find this below. To get the best understanding of Chromebooks, we suggest watching the video and reading this post in full).
Let’s start with a look at what a Chromebook actually is.
What is a Chromebook?
A Chromebook is a laptop that you use mainly when you are online, and one that you don’t — generally speaking — save files onto.
With Chromebooks, nearly everything — word processing, spreadsheet-editing, note-taking and so on — is done on the web via Google’s Chrome browser, and your work is saved ‘in the cloud.’
This means that Chromebooks don’t usually come with much storage, and don’t require a particularly fast processor.
This in turn makes them fairly cheap by comparison to ‘normal’ computers — i.e., those running Windows or Mac OS.
Instead of using these operating systems, Chromebooks run Chrome OS, a stripped-back, Linux-based OS which is centered around the Chrome browser.
In recent years, Chromebooks have become a very popular computing choice: 37.3 million of them were shipped in 2021, and nearly 30 million have already been sold so far in 2022. This means that a large community of users has grown around them, alongside a large ecosystem of apps.
Now, there are some really great things about Chromebooks…and some not so great.
Let’s take a look at the good stuff first.
The pros of using Chromebooks
Chromebooks can significantly lower your hardware and IT costs
Chromebooks have the potential to lower your IT (information technology) costs in quite a few ways.
First, and for the reasons discussed above, they are much cheaper to buy than ‘normal’ computers.
I’m typing this on a machine that cost me just $175; I picked it up in a sale, but you can definitely buy a perfectly usable Chromebook up for less than $300 (as the screenshot above highlights).
My mid-range Windows laptop cost four times as much as this without — when it comes to using Chrome and cloud-based software at least — being four times as good.
So, whether you’re an individual or a business, there are significant cost savings to be made by using Chromebooks.
In particular, if you apply these sort of cost differentials across a large team’s computing requirements, you’re talking about saving a LOT of money (making Chromebooks a particularly attractive option for anyone starting a new business).
Second, because Chromebooks do not particularly rely on locally-run applications, there is less of a need for an IT department to install software. Or update it. Or support it.
This is because by default, any updates to your Chromebook and the Google software you use on it are carried out regularly and automatically by Google.
(And, if you’re a Google Workspace customer, you have a 24/7 Google helpdesk at your disposal too).
Third, because there are no moving parts in them, Chromebooks are much less prone to developing mechanical faults, meaning that Chromebook users generally enjoy greater reliability and longevity — and a lack of repair bills.
And finally, because Chromebook users generally work ‘in the cloud,’ you don’t need to spend as much money on physical storage to handle networking or backups.
Chromebooks can lower your software costs
For many individuals and businesses, Google Workspace — Google’s suite of productivity apps — is now capable of handling core computing needs — word processing, spreadsheets, email and diary management — perfectly well, and cheaply too (Google Workspace starts at $6 per user per month).
And if you don’t want to use Google Workspace as your productivity suite, there are cheap or even free browser-based alternatives available to you — not least a free version of Microsoft Office.
You can also use the entry-level Microsoft 365 plan on a Chromebook — this runs happily in Chrome and provides you with an email account and cloud storage for a few dollars per month (you also get access to the online versions of Word, Excel, Powerpoint etc. as part of your subscription).
(Note that Microsoft Access can’t be used on a Chromebook, however.)
Tip: For a detailed overview of when and why you might want to use Google Workspace or Microsoft 365, check out our Microsoft 365 vs Google Workspace (G Suite) comparison.
Chromebooks are much less vulnerable to viruses
Because of the emphasis on cloud-based working, using a Chromebook doesn’t tend to involve much installation of software. This means that it’s pretty difficult for users to get a virus on one.
(Note however that you can still get ‘phished’ on a Chromebook, which is something different).
And, on top of that, Chromebooks are viewed as one of the more robust options available from a virus protection point of view — the automatic updates, ‘sandboxing‘ and ‘verified boots‘ used by Chrome OS help prevent infection (you can find out more about what all these terms mean on Google’s Chromebook Security help page).
All this means that if you are using a Chromebook, you can generally forget the costs associated with virus and malware protection software — or paying IT professionals to clear up the mess you made on the network after you opened that dodgy attachment!
The bottom line on security is this: it’s still important to take general cyber security precautions when using a Chromebook — but you’re definitely talking about one of the safer computing options available.
They can encourage collaboration and improve productivity
With Chromebooks, the focus isn’t on installing standalone pieces of software on your computer; this means those using them are effectively ‘nudged’ in the direction of using web applications that allow multiple users to access and edit files together in real time.
This opens up a lot of collaborative possibilities — and new ways of working.
Additionally, with a Chromebook, less seems to get in the way of actually doing work. This is because Chrome OS is clutter-free, stable, and free of the ‘bloat’ or ‘lag’ that you often get with other operating systems.
Chromebooks also boot up really quickly (in about 5 to10 seconds) and are ‘instant-on’ from sleep. Any operating system that’s fast and comes with lack of distractions, delays and crashes has good implications for productivity.
You’re dealing with a robust platform
Whether we’re talking about email apps like Gmail, CRM tools like Salesforce, accounting software like Xero, e-newsletter solutions such as Mailchimp, dropshipping tools like DSers or helpdesks such as Zendesk, these all have two things in common:
- They are examples of software titles used by millions of individuals and businesses all over the world.
- They are all applications that run in a web browser.
So, if your team accesses all its key tools in a web browser, why not provide it with system that is designed explicitly for doing that? Even modestly-specced Chromebooks can provide a fast and stable environment for working with browser-based applications.
The same goes for using a Chromebook for personal entertainment. If the main reason you want to get a laptop is to watch Netflix or Amazon Prime shows on the move, there is little point in splashing out on an expensive Apple product or a high-end Windows device when you can access video content perfectly well via the Chrome browser (including, in many cases, while you’re offline).
Chromebooks are ideal for a workforce that moves around a lot
If you travel a lot, a Chromebooks can be a good option for you.
They are generally lighter and thinner than traditional laptops (due to the lack of moving parts), and this makes them easier to transport.
The lack of moving parts also means that their battery life is excellent.
The key thing to watch out for, of course, is what happens when there’s no Internet connection available.
This is less of an issue these days, with phone tethering and ever-improving Wi-Fi available, but it is still possible to hit a black spot (not least when travelling on an airplane).
If that happens, there are offline working options available for some Chrome apps — including, importantly, the Google Workspace apps — but you will have to plan ahead to use them (more on this in a moment).
The integration with Google Workspace is great
Over 6 million companies use Google Workspace now — and if your business is included in that number, then you will be hard-pressed to find a nicer, more reliable and tightly-integrated way to work with this suite of products than on a Chrome OS device.
You can install a wide variety of apps on them
Although Chromebooks are designed mainly for online use and chiefly via the Chrome browser, you can actually install a lot of apps on them too if you want (many of which can be used both online and offline).
The Google Play store is well stocked with Android apps that you can install on Chromebooks. These include popular entertainment apps like Netflix and Disney+; or social media apps like Twitter.
And, with a little bit of configuration, Linux apps can be installed fairly easily on them too, further extending the number of programs you can install on a Chromebook — and the functionality it offers you.
Are Chromebooks good for education?
For many of the same reasons that Chromebooks are a good option for a business, they are often a good choice in an educational setting too.
The hardware is cheap and key pieces of software are free; and significantly, battery life is very good, meaning that students can usually avoid recharging their machines during the school day.
Additionally, Chromebooks work seamlessly with Google Classroom, which in the COVID-19 era has proved to be a useful tool for facilitating the remote learning that has become more commonplace in education.
The main drawback from an educational point of view is that there are limits to the types of applications that you can install on Chromebooks. This will rule the machines out for students who need to work on very specific, locally installed apps.
But for general browser-based learning, Chromebooks are an excellent, cost-effective and safe choice.
The cons of using a Chromebook
That all sounded great didn’t it?
But before you rush out and buy a Chromebook, there are some significant downsides to consider. Let’s take a look at these.
You can’t install the full versions of Microsoft 365 apps on Chromebooks
If you are particularly attached to (or reliant on) Microsoft apps like Outlook, Word and Excel, you should note that you can’t install the full desktop versions of them on a Chromebook.
Accordingly, a lot of Chromebook users end up making a move to Google Workspace, which, being a Google product, works very well in a Chromebook context.
switching to Google Workspace will inevitably bring a learning curveif you’ve never used it before
- Google Workspace isn’t as feature rich as Microsoft 365
even if you start using Google Workspace, you’ll probably still end up with a need to occasionally supply content to other people or organisations in MS Office format.
The good news is that it is perfectly possible to create, save and edit Microsoft 365 files using Google Workspace — but if you’re dealing with more complex documents, you may occasionally encounter formatting problems when you save your files.
And can still use Microsoft products on a Chromebook in various ways — via the online versions of Microsoft 365 apps, or cut-down, Android versions of some of them.
(For example, you can install an Android version of Microsoft Word or Microsoft Excel on a Chromebook).
While not providing as comprehensive a set of tools as the desktop version of the Microsoft productivity suite, these alternative versions of 365 apps nonetheless enable you to access and edit most Word, Excel and Powerpoint files on a Chromebook (and without some of the formatting headaches you occasionally run into when you try to edit Microsoft files with Google Workspace).
So, all in all, if you want to work with Microsoft 365, not being able to install the full versions of the apps on your Chromebook doesn’t necessarily have to hold you back too much.
But if you are a ‘power user’ of Microsoft products, and you can’t live without the full desktop versions of Microsoft 365 apps, maybe a Chromebook is not for you.
Chromebooks are not ideal for working on multimedia projects
If your business is one which deals with a lot of audio or video related projects, you are usually better off working on a traditional desktop.
It’s not that there aren’t Chromebooks available that can handle this kind of work; it’s more that the software typically used for high-end multimedia projects (Adobe Illustrator, Pro Tools, Final Cut Pro etc.) is not currently browser-based.
That said, basic image editing and graphic design on a Chromebook shouldn’t pose any problems. There are plenty of simple online image editors available, and some popular graphic design tools, like Canva, provide very usable apps that can be installed on Chromebooks too.
(You can also use the Adobe Express design tool easily in Chrome).
Similarly, Android apps and/or web-based video editors can provide some good workarounds for editing video on a Chromebook.
Chromebooks are not best suited to gaming
If you’re into gaming — or at least playing the very latest computer games — then a Chromebook probably won’t be the best option for you, because many Chromebooks aren’t powerful enough to cope with the graphical and computational demands of modern games.
That said, because many Chromebooks allow you to run Android apps, you do have some options when it comes to Android games. Laptop Mag has a good rundown of some good Android gaming options here.
They are not as functional offline
Chromebooks are, for obvious reasons, less useful offline than online — but you can still use them to access and edit Google Drive files when you’re not connected to the internet, and you can use Gmail in an offline mode too.
And an increasing number of other apps which work offline are being made available for Chrome OS too.
So, as long as you plan things in advance and make sure you save the right files onto your Chromebook before you go offline, you should still be able to get work done when you are not connected to the Internet.
There’s an ‘end of life’ date to worry about (Auto Update Expiration)
Chromebooks receive automatic updates to provide users with the latest features and keep their devices secure — but not indefinitely.
Each Chromebook comes with an Auto Update Expiration (AUE) date, after which updates will no longer be supplied for that device, and it may not be advisable to use it (mainly for security reasons).
Now, this isn’t entirely dissimilar to what happens to other types of devices — for example, Apple won’t always roll out the latest version of its OS to older computers.
And you could argue that knowing exactly how long your device will last for lets you manage future hardware purchasing plans better.
But — as you’ll see from the reader comments below — AUE dates are definitely not popular with some Chromebook users.
How to turn a laptop into a Chromebook
Interestingly, you don’t necessarily to buy a Chromebook to get one!
If you have an old laptop that is really struggling to run the latest version of Windows or Mac OS, you might find that ‘repurposing’ it as a Chromebook gives it a new lease of life and turns it back into a useful machine.
This can be done by downloading Chromium OS — an open-source product which is related to and extremely similar to Chrome OS — and installing it on your old machine.
Chromium OS makes much lighter demands on your computer than traditional desktop operating systems, and accordingly can turn a sluggish computer into one that boots up quickly and works perfectly fine as a tool for web browsing, consuming content or working in the cloud.
If this sounds of interest, you should check out Android Central’s guide on how to install Chromium OS on a Windows computer, or 9 to 5 Mac’s guide to bringing an old Mac back to life by installing Chrome OS on it.
So what about Chromeboxes, Chromebases and Chromebits?
Chromeboxes are essentially desktop versions of Chromebooks — compact boxes that run Chrome OS. They look a bit like Mac Minis and Apple TV boxes (see picture below).
You usually have to sort yourself out with a keyboard, mouse, and monitor when you buy one — but the total spend involved is still usually a lot lower than that associated with buying a regular desktop computer.
Chromebases are ‘all in one’ computers that run Chrome OS; they look something like of the current generation of iMacs.
And finally, there’s the Chromebit to consider — a dongle that just plugs into the HDMI port on a television or computer monitor and turns it into a fully-functional computer.
Pretty funky stuff!
The pros and cons of using a Chromebook generally apply to using any of the above Chrome OS devices — assuming Chrome OS meets your personal or business needs, it’s simply a case of making a call on the appropriate form factor.
And speaking of pros and cons…
Summary: pros and cons of Chromebooks
So, are Chromebooks any good?
Well, we hope that this Chromebook review has helped you answer that question! But to sum up, and help you make a final decision on that “Should I buy a Chromebook?” question, here’s a summary of the main pros and cons of using one:
Pros of using Chromebooks
Chromebooks (and other Chrome OS devices) are very cheap by comparison to traditional laptops / computers.
Chrome OS is fast and stable.
Machines are typically light, compact and easy to transport.
They have long battery life.
Viruses and malware pose less of a risk to Chromebooks than other types of computer.
Chromebooks can reduce reliance on IT professionals and lower software costs.
They integrate very neatly with Google Workspace.
They’re a good option if you chiefly use browser-based apps for work or entertainment.
- You can install an increasingly wide range of Android and Linux apps on them.
Cons of using Chromebooks
Whilst you can use Microsoft 365 on a Chromebook (via the online version or Android apps), some features will not be available.
Although you can edit images and video on Chromebooks, they are not the best option for multimedia applications.
Working offline on a Chromebook arguably requires a bit more advance planning than using a Windows or Mac OS-based laptop.
They’re not great for gaming.
If you are extremely dependent on a piece of software that does not run in a browser or on Chrome OS, Chromebooks are not for you.
2022 Chromebooks to consider
Below you’ll find some popular Chromebooks to take a look at.
Entry level Chromebooks
Acer typically does well in the entry level Chromebook market — take a look at the Acer Spin 11. If you are on a very low budget, the HP Chromebook 11 might be for you.
For a tablet / laptop crossover device, the Lenovo Chromebook Duet is worth investigating.
In the mid-range department, the Google Pixelbook Go is often a good option; the Acer Spin 713 and the Lenevo Chromebook Flex 5 are also worth investigating.
If you’re looking for a more powerful Chromebook, then some of the Samsung Galaxy Chromebooks are worth a look, as are the Dell Latitude Enterprise and HP Elite Chromebook ranges.
However, high-end Chromebooks tend to be similar in price to high-end laptops, thus losing a key advantage over them (namely, a low purchase cost).
So, if you’re considering purchasing one of these, make sure you pay extra attention to the ‘cons’ associated with Chromebooks.
Chromebook review FAQ
What’s the difference between a Chromebook and a laptop?
Technically speaking, a Chromebook is a laptop, but one that runs Chrome OS rather than Windows or MacOS. Chrome OS is a browser-based operating system that is designed mainly for users who are always online. By contrast, Windows and MacOs devices are geared more towards users who mix online and offline work, and let you install more software locally on your machine.
Can I use Microsoft 365 on a Chromebook?
Yes. You can use either the browser-based version, or install the Android Microsoft 365 apps (cut-down versions of Word, Excel etc. for use on mobile devices). You can’t install the desktop apps, however.
Are Chromebooks safe?
Chromebooks are arguably safer than a lot of other types of personal computer. This is because you don’t typically install much software on them; and thanks to automatic updates, ‘sandboxing’ and ‘verified boots’ of Chrome OS, virus infections are minimized too.
What are the advantages of Chromebooks?
They are cheap, have great battery life and are less prone to viruses than other types of computers. They also work particularly well with other Google products.
What are the disadvantages of Chromebooks?
Many popular business apps won’t run on them, and they are considerably less functional if you don’t have access to a wifi connection.