Aweber vs Getresponse — which of these email marketing solutions is best for your business? On the face of it, these are similar tools, with similar features at a similar price point…and it can be hard to work out which one to choose.
So, this post, I’m going to put both products head to head and highlight their key differences. Read on for a detailed comparison of their
- pricing plans
- key features
- template quality
- pros and cons
- customer support
By the end of the post, you’ll have a much better idea of which of these products is right for you.
But first: what do Aweber and Getresponse actually do?
What do Aweber and Getresponse do?
Aweber and Getresponse are tools for:
hosting a mailing list
creating attractive email templates
sending e-newsletters out to your subscribers.
They also allow you automate your communications to subscribers via ‘autoresponders’.
Autoresponders are e-newsletters that are automatically sent to your subscribers at intervals of your choosing and according to rules that you define.
That’s just the tip of the iceberg though — e-newsletter tools like Aweber and Getresponse allow you to do a lot of other interesting things, which I discuss below.
Before that though, a quick look at pricing.
Getresponse pricing vs Aweber pricing
There are four Getresponse plans:
Basic — this starts at $15 per month, and lets you send an unlimited number of emails to up to 1,000 subscribers
Plus — starting at $49 per month for up to 1,000 subscribers
Professional — starting at $99 per month for up to 1,000 subscribers
Max — negotiatable
A fully functional free trial is available too, which lasts for 30 days (this works with up to 1,000 subscribers). You can access the trial via this link.
The key differences between the Getresponse plans involve the addition of landing pages, webinars and e-commerce, with more functionality being provided the more you pay (I discuss this in more depth below).
There are 2 Aweber plans to choose from: “Aweber Free” and “Aweber Pro.”
As the name suggests, “Aweber Free” lets you use the product entirely free.
There are strings attached however — it’s only free for users with less than 500 subscribers, and any newsletters you send with it will feature Aweber adverts.
These limitations aside however, it’s a pretty useful option for new businesses that don’t already have a list but want to start running email marketing campaigns.
“Aweber Pro” unlocks all the main functionality of the platform, and the pricing structure for it is as follows:
Up to 500 subscribers: $19 per month
501 to 2,500: $29 per month
2,501 to 5,000: $49 per month
5,001 to 10,000: $69 per month
10,001 to 25,000: $149 per month
If you have a list containing more than 25,000 subscribers, you will need to get a quote from Aweber to establish monthly costs.
Discounted plans are available for non-profits (3 months free, 25% off after that) and students (20% off) too.
Awber vs Getresponse — who wins on price?
When comparing Aweber vs Getresponse, the Getresponse ‘Basic’ plans are probably the ones to focus on as they are similar, feature wise, to all the Aweber plans.
At the starter end of things, Getresponse is definitely the more cost-effective solution. If you have a list with 500 to 1,000 subscribers on it, you’re looking at a $14 per month ($168 per year) saving by using the Getresponse ‘Email’ plan instead of Aweber‘s equivalent.
For lists over 1,000 subscribers in size, each Getresponse ‘Basic’ plan effectively comes in $4 per month cheaper than the equivalent Aweber plan (an annual saving of $48).
Additionally, Getresponse offers sizeable discounts if you pay upfront for one or two years: 18% and 30% respectively.
There’s also a 30% to 50% discount available to nonprofits (with the more generous discount being available if you display the Getresponse logo on your website and allow Getresponse to market you as a partner).
There are discounts available with Aweber too, but they are not quite as generous: if you pay annually, you save 14.9% on the regular plan.
There’s no denying however that Aweber’s completely free plan makes the product attractive to brand new businesses.
Overall, I’d say that Getresponse is the overall winner on pricing, but as we shall see below, this is definitely not the only thing you should base your decision on here.
So, let’s take a look at features.
Overview of core Aweber and Getresponse features
Similarities between Aweber and Getresponse
Getresponse and Aweber offer similar core features, the key ones being:
The ability to capture data and host mailing lists
A wide range of pre-designed, responsive e-newsletter templates
Autoresponder functionality that allows you to send automated e-newsletters at pre-defined intervals to subscribers after they sign up
Statistics on the percentage of subscribers that are opening your emails, clicking links or unsubscribing
Message builders that allow you to create and edit e-newsletters without coding
Integration with third-party tools (for example, e-commerce apps or CRM services)
A landing page builder
Key differences between Aweber and Getresponse
There are some Getresponse features which are not available in Aweber:
Advanced marketing automation
And Aweber offers something that Getresponse has yet to introduce: AMP for email.
We’ll discuss these differences in more depth later.
But first, let’s take a look at something very important in email marketing: visuals.
Aweber and Getresponse both provide a wide selection of templates, but Aweber’s is considerably bigger: it offers users 700 templates to Getresponse’s 115 or so.
The templates provided by both Getresponse and Aweber are all responsive — this means that they will automatically adjust the layout of your e-newsletter to suit the device it’s being viewed on (mobile, tablet, desktop etc.).
In terms of quality, I’d say that Getresponse’s templates are in general slightly more attractive or contemporary than the Aweber ones; but Aweber’s larger range of templates may make it easier to find something that suits your brand.
Either way, there’s a lot to choose from in the template department from both products, and the standard is high in both.
Web fonts in Aweber and Getresponse
Popular email apps like Outlook and Apple Mail are increasingly supporting the use of web fonts — and accordingly, some leading email marketing solutions are starting to include them in their email editors.
This can help designers create newsletters which more closely match the branding used on corporate websites.
Both Aweber and Getresponse facilitate the use of web fonts, but Getresponse’s range is much more extensive; Aweber limits you to a small choice of rather bland Google fonts.
With Getresponse, you get a wonderful selection of web fonts to choose from — hundreds of Google fonts, including all the funky ones, are available.
So it’s a rather big win for Getresponse in the font department.
AMP for email
An area where Aweber has an edge over Getresponse — and indeed most other email marketing platforms —involves something called AMP for email.
Traditionally, e-newsletters have been very static affairs — a combination of text and images.
AMP for Email changes all that by making it possible for recipients to take simple actions (like booking an appointment or RSVP-ing to an event) directly within the email the email (i.e., without leaving their email program and without visiting a website).
It also allows the senders of an email to insert dynamic content into it — think live survey results, weather updates, football scores etc.
The ‘dynamic’ nature of AMP emails gives recipients a reason to return to them periodically — turning emails into much more powerful and engaging pieces of content.
The below video from Google serves as a good introduction to the world of AMP for email.
Note that in order to use AMP for email with Aweber, you will need the relevant technical skills — the only ‘drag and drop’ AMP for email feature currently available with Aweber is an image carousel.
But nonetheless, including AMP for email in Aweber’s feature set is a really positive development — and kudos to the company for being an early adopter of the technology.
Getresponse vs Aweber — the free trials
The best way to work out if an app is for you is to try it yourself — this lets you work out the learning curve and establish if a product contains the precise features you need.
Both Getresponse and Aweber provide fully functional free trials, which you can access using the links below:
As discussed briefly above, autoresponders are emails that are sent automatically to your subscribers at intervals that you define – for example, you could create a programme of autoresponders so that…
10 minutes after somebody signs up to your list, they receive a welcome message
exactly one week later they receive a discount code
three weeks later they receive an email showcasing a particular product…
…and so on.
This type of email marketing is often referred to as a ‘drip’ campaign.
Both Aweber and Getresponse provide good basic autoresponder functionality, allowing you to automatically send particular e-newsletters based on time intervals (as in the example above) or trigger them based on user actions or data, i.e.,
joining a particular list
making a purchase
having a birthday.
For me, Getresponse’s autoresponder functionality is considerably stronger than Aweber’s, however.
The range of actions you can use to trigger the sending of e-newsletters is more comprehensive, and it’s easier to set up these action-based triggers in the first place.
In truth, Getresponse’s autoresponder functionality now goes well beyond traditional ‘drip’ style campaigns and forms part of its ‘marketing automation’ feature.
And speaking of which….
Getresponse recently introduced a feature called ‘Marketing Automation’ which takes autoresponders to a much more sophisticated level.
This allows you to create sophisticated automation workflows using a drag and drop builder — you basically set up an ‘automation flowchart’ that tells Getresponse what to do if a user takes a specific action.
There are a large number of triggers you can use to shape your automation workflow in Getresponse, but key ones include:
A change in a subscriber’s custom field data
This means you can extensively customize your subscribers’ user journeys based on how they interact with your emails.
The video below gives you an idea of how it works.
Aweber offers something similar with its ‘Campaigns’ tool — but at the moment it’s a very basic affair, which essentially allows you to tag subscribers and send particular follow-up emails based on the links that they click.
So for now, in the area of workflow-based automation, the winner is Getresponse.
Aweber lets you bring in data from the following types of files:
Getresponse lets you import from the following types:
In addition to allowing you to import the above file types, Getresponse also allows you to import from various third-party services.
Both platforms also let you add contacts manually — either by adding individual contacts or by copying and pasting rows of contacts.
Finally, Aweber and Getresponse both allow you to add users to a particular autoresponder cycle when you import them, which is not the case with all competing systems.
So overall, a general thumbs up for both platforms here when it comes to imports.
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Single opt-in and double opt-in
There’s two ways to run a mailing list: using a ‘single opt-in’ or a ‘double opt-in’ approach to subscriptions.
When you use a single opt-in method, the person who completes your sign-up form is added to your mailing list there and then.
With a double (or ‘confirmed’) opt-in process, the person signing up to your mailing list is sent a confirmation email containing a link that they have to click before they are subscribed.
Both approaches have their pros and cons. The main benefit of a single opt-in process is that it makes it easy for users to subscribe and maximises conversion rates; a double opt-in process is better for verifying that the people subscribing to your list are using real email addresses and leads to cleaner data and more accurate stats.
I’d argue that both single opt-in and double opt-in processes have their place in email marketing and it’s vital for your chosen solution to facilitate both processes. And the good news is that both Aweber and Getresponse allow you to choose your preferred opt-in method easily — something that’s not the case with all email marketing solutions.
Integrations and apps
Both Aweber and Getresponse offer a decent range of integrations with other sites and apps. These include integrations with very-well known services such as Amazon, Paypal, Salesforce, Facebook and Twitter.
Aweber provides over 1,000 integrations to Getresponse’s 150 or so, making it a significantly more flexible tool when it comes to connecting to other apps.
It should be noted that some of the integrations for both products — particularly those for less well-known services — involve setting up a connection between your accounts using a third-party sync tool like Zapier or Pie Sync.
This is not madly complicated, but it can take a little trial and error to sort out.
(And whilst I love Zapier, sync errors can occasionally occur which then involve some manual intervention to sort out.)
Split tests (also known as A/B tests) allow you to try out different versions of your emails on segments of your data and send the best performing one out to the rest of your database.
This can be done by testing different subject headers, different e-newsletter copy or even different templates against each other.
Aweber allows you to test up to 3 variants of e-newsletters against each other; Getresponse’s equivalent limit is 5.
However, whereas Aweber lets you test any email against any other, Getresponse is a bit more restrictive: you can only test emails with different subject headers against each other, or emails with different content against each other. Unlike Aweber, you can’t mix things up.
So overall it’s probably a win for Aweber in the split testing department.
A key reason why I generally prefer Getresponse to Aweber involves data segmentation.
Both tools allow you to create data segments easily enough — you can use a variety of filters to identify subscribers based on particular criteria and save them.
However, Getresponse beats Aweber when it comes to sending e-newsletters to your segments. This is because Aweber only allows you to send e-newsletters to one segment at a time.
For example, if you had a mailing list of car owners with three pre-existing segments in it, ‘red car owners’, ‘blue car owners’ and ‘green car owners’, and you wanted to send an e-newsletter to the red guitar and blue car owners in one go, you could do this in Getresponse really easily — you’d just tick the relevant segments and hit send.
But in Aweber to do the same thing you’d have to create an entirely new segment containing red car owners OR blue car owners. This leads to more manual effort and a bigger list of segments to trawl through.
Similarly, excluding segments from a mailout is much easier in Getresponse than in Aweber: once you’ve picked your list of recipients, you can just tick the relevant segments or lists that you want to exclude from the mailout.
Aweber allows you to exclude lists from mailouts, but oddly, not segments.
So, data segmentation is important to you, the better option here is Getresponse.
Landing page creation
Another area where Getresponse currently has an edge over Aweber involves landing pages.
Landing pages or ‘squeeze pages’ are web pages that are designed with one thing in mind: data capture. They typically contain a form, some attractive images and a small amount of text spelling out the benefit of submitting your email address.
It’s generally better to use landing pages for online ad campaigns instead of a form that sits on your website, simply because they are optimised for capturing data (as they contain less content to distract users).
With both Aweber and Getresponse, you get a landing page creator out of the box, which allows you to make use of various templates and a drag and drop editor to create a strong landing page.
This Getresponse feature allows you to create an unlimited number of landing pages, display them to an unlimited number of viewers and crucially, do A/B testing too, where you can try out up to 10 different versions of your landing page — with the system automatically identifying the best performing one (thus allowing you to use your best landing page to maximise conversions).
Although there’s a landing page builder in Aweber too, it’s more basic in nature — there’s only a few templates available and no A/B testing, thus rendering it considerably less useful than the Getresponse equivalent. However, it does feature a more user-friendly interface.
Both Aweber and Getresponse allow you to add a Facebook pixel or Google Analytics tags to your landing pages, which helps you track conversions from ad campaigns.
However, neither platform seems to offer any cookie consent controls that allow users to opt in or out of this tracking. This is not ideal from a privacy or, importantly, a GDPR point of view.
A new feature of Getresponse is ‘Getresponse Webinars‘, and this is something you’re not going to find as a feature of any of Getresponse’s major competitors: Aweber, Mailchimp, Mad Mimi et al. are all yet to offer this service.
By purchasing a Getresponse plan (‘Plus’ or higher) you gain the ability to run webinars directly from within your Getresponse account.
Since webinars typically are used as a lead generation tool, integrating them closely with your email marketing application is potentially a very good idea.
The feature set for Getresponse Webinars is pretty good too, and similar to that you’d expect on dedicated webinar solutions.
Key features include:
a multiple presenters option
whiteboards / presentation design tools
In terms of attendee limits, the ‘Plus’ plan allows you to host a webinar with up to 100 participants; the ‘Professional’ plan’s cap is 300 and the ‘Enterprise’ plan’s cap is 500.
You can also buy the webinars functionality as an add-on for Getresponse’s ‘Basic’ plan: $40 per month buys you a 100 attendees limit, $99 per month buys you a 500 attendees limit. (The 500 limit is the absolute maximum of participants — you can’t pay extra to increase this).
If you wanted to run webinars with Aweber, you’d need to use a third party tool such as Gotowebinar. This means an additional cost, but on the plus side, there is an official integration for Gotowebinar available for Aweber.
In terms of the quality of Getresponse’s webinar feature, it’s surprisingly good. I wasn’t expecting it to compare so positively against other webinar tools I’ve used in the past; after testing it out, I found that I was really impressed with both its interface and the functionality.
You can definitely use it to run professional webinars and the way that this feature is so tightly integrated with email marketing features is brilliant.
It’s definitely a stand-out feature of Getresponse, and well worth trying if you are interested in running webinars as part of your business. You can try out Getresponse Webinars here.
Send time optimization (‘Perfect Timing’)
Getresponse includes a really nifty feature, send time optimization, which is not yet available in Aweber.
Called ‘Perfect Timing’, this feature automatically sends your email at the time at which it’s most likely to be opened — Getresponse looks at your subscribers and their email-checking habits and makes this call on your behalf.
If you are comfortable with using this big-brother sort of technology (!) then according to Getresponse, you can expect a 23% median improvement in open rates and a 20% median improvement in click-through rates.
Aweber does offer a feature called ‘send windows’ which allows you to limit the time you send your automated emails out to a particular time slot — but it’s not as sophisticated as send time optimisation, and also requires you to do a bit of legwork and stats-eyeballing in finding out when the best time (in general) is to send emails to your list.
Getresponse’s newest feature is called ‘Conversion Funnels’ and it aims to turn the product from being an email marketing platform into something of an all-in-one marketing and e-commerce platform.
The idea behind it is that you can do the following things without ever leaving the Getresponse environment:
Create a product catalogue
Create and manage Facebook ad campaigns
Create landing pages
Add subscribers to an autoresponder cycle
Drive users to sales pages (also created in Getresponse)
Take payment for products (using several leading payment gateways)
Send abandoned cart emails if necessary
As the feature name suggest, Getresponse wants to give you an easy means to create sales funnels without the need for any other tools at all being necessary (other than a payment processor — Paypal, Stripe etc.).
Serious e-commerce operators will be better served by using more established e-commerce platforms like BigCommerce or Shopify to sell goods online — but this all-in-one approach may appeal to small businesses that are dipping their toes into online selling for the first time.
Aweber does let you connect Stripe to its landing pages, giving you the ability to do some online selling; however, as things stand the Getresponse e-commerce setup and funnel mechanism is considerably more advanced.
Both Aweber and Getresponse have won Stevie awards recently for their customer support, which says good things about both companies’ efforts.
Aweber is the better option if you need phone support, though.
Unlike Getresponse — and indeed competitors Mailchimp, Mad Mimi and Campaign Monitor — the company offers phone support (and toll-free to boot, if you live in the US). Email and live chat support channels are also available.
Getresponse used to offer phone support, but now offers live chat and email support only (unless you’re on the enterprise-level “Max” plan).
This is a shame as when it comes to tech support, there are times in life when only a real conversation with a real human will do.
However, Getresponse’s email support comes in 8 languages (English, Polish, German, French, Spanish, Italian, Russian and Portuguese), whereas Aweber’s is only provided in English.
In terms of the quality of the support, I’ve had a lot of experience of Getresponse’s live chat service, and I’ve always found the responses quick and the agents extremely helpful and knowledgeable. (I haven’t always loved the email support though — it’s always taken me much longer to get support via this channel and the quality of it hasn’t been as high as that provided via the chat service).
I haven’t had much experience of Aweber support, but the company’s long history of receiving Stevie awards for it should provide some reassurance on that front.
Bottom line on support: if you think you’re the kind of customer that is definitely going to require phone support, then it’s worth giving Aweber some serious consideration over Getresponse.
If you need support in language other than English, the better option is Getresponse.
Free trials of Aweber and Getresponse
Both Aweber and Getresponse offer ways to try out their products for free.
With Aweber, you can use a free version of the product, “Aweber Free”, indefinitely — so long as your mailing list contains 500 or less contacts.
Getrepsonse allows you to try out a fully functional version of its product for 30 days, so long as your list contains fewer than 1,000 contacts.
The links for each free trial are below. As ever with these comparisons, I always recommend trying both products out to ensure you’re getting a full, personal experience of each platform:
Aweber vs Getresponse: the verdict
Ultimately, Aweber and Getresponse both offer a good range of tools to help you create, maintain and communicate with an email database. Even if you’re not all that technically minded, you shouldn’t have too much difficulty using either to manage your e-communications — and both products will let you do that well. That said, Getresponse is the winner in this shootout — it is much more of an ‘all-in-one’ solution than Aweber, comes with significantly more advanced automation features, and is a bit cheaper too.
There are a few areas where Aweber has an edge over Getresponse: it supports AMP for email, is more flexible when it comes to split testing, integrates more easily with a wider range of third-party products, and comes with phone support.
And its free plan is potentially very useful for brand new businesses without a mailing list.
Here’s a final lowdown of why you might pick one of these tools over the other.
Reasons to pick Getresponse over Aweber
Getresponse’s ‘Marketing Automation’ features currently beat similar workflow-based automation tools offered by Aweber — hands down, in fact.
The product is more competitively priced than Aweber.
An 18% discount is available if you pay for the product on an annual rather than monthly basis, and a 30% discount is available if you pay for two years upfront. These discounts are more generous than the Aweber equivalents.
Getresponse’s built-in landing page creator is more sophisticated than Aweber’s.
Getresponse’s ‘send time optimization’ feature has the potential to significantly improve your open and clickthrough rates — there’s no equivalent functionality in Aweber.
The webinars functionality is superb and potentially fantastic for any business that uses webinars for lead generation.
You can sell products and create sales funnels with Getresponse out of the box.
Its customer support comes in multiple languages; Aweber’s is restricted to English.
Reasons to pick Aweber over Getresponse
A greater selection of templates is available.
It integrates with more third-party apps.
- Its split testing features are a bit more flexible.
AMP for email is supported.
Phone support is available.
It offers an entirely free plan (so long as you have less than 500 contacts on your mailing list).
Alternatives to Aweber and Getresponse
There are quite a few alternatives to Aweber and Getresponse out there. At the more expensive end of the spectrum, you could consider Campaign Monitor and Mailchimp; budget options include Moon Mail and Mad Mimi.
You may find some of the below reviews and comparisons helpful:
Finally, if you’ve got any thoughts on the Aweber vs Getresponse debate, or any questions, do feel free to share them in the comments below — I do my best to get back to everyone!
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